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propcgamer

join:2001-10-10
011010101
reply to propcgamer

Re: [Billing] Phone/Internet - Billing if your port out phone

Also, lets say you are on a triple play.
What happens when you want to drop the triple play, and keep only internet? Do you get charged the going rate for internet when you drop the triple play?



nycdave
Premium,MVM
join:1999-11-16
Melville, NY
kudos:16
Reviews:
·Verizon FiOS

said by propcgamer:

Also, lets say you are on a triple play.
What happens when you want to drop the triple play, and keep only internet? Do you get charged the going rate for internet when you drop the triple play?

Yes, once you drop a double or triple play bundle, you get charged the current stand-alone FiOS Data rates...

batsona
Maryland

join:2004-04-17
Ellicott City, MD

Unfortunately, dealing with FiOS billing / pricing / retention is like buying a used car. You need to do alot of haggling / threatening to leave, in order to get what you want. I'd tell the analyst, "here's what i want -- how can we do this...?"