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negativeduck
Premium,VIP
join:2002-02-14
Centreville, VA
kudos:1
reply to gsilva

Re: [Speed] Slow Speeds/Latency in Slatington, PA

So bit of an issue here short of sending someone to your house with one of our laptops I'm not finding anything. Actually I told your "modem" to do some FTP tests and it maxed out every time.

Yesterday:



Today I see that you've had a 10mbps download running since about midnight I figured Hey let me stack my test ontop of yours.



And Two more samples, first one is since the other day you can see the "spikes" where I had your modem download a 2gig file.

The second is when I just stacked it ontop of your existing transfer this morning.





So yea, ontop of the results that I got back from someone testing off your grouping I'm kinda stuck. I can see about sending someone out there next week with one of our laptops to see what happens. maybe they do better maybe they don't?
--
Bryan Laird
RCN Engineering

gsilva

join:2012-11-26
Slatington, PA
From those tests, when you initiate a download, it looks like it hits the 50Mb/s and greater. I don't understand how when I try anything on this side, it doesn't get higher than 10Mb/s. I did have someone come out already...is this other person you are thinking of sending going to run the same tests or have the ability to do something else? At this point I'm wondering if I shouldn't cut my losses and just downgrade back to DOCSIS 2.0 and the 25Mbps service and hope for the best. It just seems like that's giving up and a failure on RCN's part. I signed up for 50 as a test to see how it performed with the idea of going to 75 once it was successful. I telecommute to work and the higher the speed the better. I just want to get the speed I subscribed to, so I can pay the money I agreed to pay. I do appreciate your help greatly and whatever you suggest we do next, I'm willing.

negativeduck
Premium,VIP
join:2002-02-14
Centreville, VA
kudos:1
I know that's why I'm curious to get some peeps out with a laptop that I know works and stuff. No hokum, Honestly it's one of those we've seen virus's worms bad computers and stuff cause slow downs on devices, you know the typical things you've already had repeated to you. But in *none* of those cases was traffic limited to a flat 10mbps that's what's weird here it's like something in the house is throttling you down to a 10meg ethernet and for the life of me I can't think of what it is. That's why I'm wanting to try and get someone out there.

The two that I'm thinking are pretty good guys, I'll go ahead and reach out to them and odds are they will try to get back in touch with you work out date/time.
--
Bryan Laird
RCN Engineering