 Reviews:
·Clearwire Wireless
·T-Mobile US
·Clear Wireless
·AT&T U-Verse
| reply to osravens
Re: Time-Warner for the Win! I don't know of a single person that has dropped AT&T DSL willingly. Mostly they are losing hundreds of thousands of customers every quarter because they disconnect them!
I certainly won't pay for a disconnected DSL line. In fact the disconnect also resulted in me dropping my land line - I'd been thinking of it for some time, and that was the final straw.
The reason they are losing customers is that they don't want them: they want nothing but cell phone customers.... |
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 NormanSPremium,MVM join:2001-02-14 San Jose, CA kudos:9 Reviews:
·SONIC.NET
·Pacific Bell - SBC
1 edit | said by cmarslett:I don't know of a single person that has dropped AT&T DSL willingly. Mostly they are losing hundreds of thousands of customers every quarter because they disconnect them! Allow me to introduce myself. I kicked AT&T to the curb last year over caps and overage fees. I still have DSL, just not from AT&T. And the total bill is ~half the AT&T bill.
I forgot to mention a church friend, who switched to Comcast on my recommendation when SBC (this was before they bought AT&T) wouldn't lower his bill, and couldn't fix his speed problems.
The reason they are losing customers is that they don't want them: they want nothing but cell phone customers.... You would be the first I encountered to have that happen. There are posts about forced "upgrades" to U-verse HSI; but, in those cases, the user has the option to accept the IPDSLAM hardware and continue as a customer, or look elsewhere for Internet. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum |
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 sqinkyPremium join:2001-01-24 Fernley, NV Reviews:
·Charter
| reply to cmarslett Hi there. Let me introduce you to someone who dropped ATT DSL. A few months ago the "special offer" price expired and they would not budge on price. My "up to 6Mbps" service (which struggled to hit 5Mbps) was going to cost me around $45/month. I switched to Charter (a company I had sworn I would never deal with again) and now get 30/4 for $30/month. It will go up to $45 in a year. So far Charter has been fantastic, but i have not had to deal with their customer service in any meaningful way in the 5 months I've had the service. |
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