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jl747

join:2005-03-24
Mount Prospect, IL
reply to R2

Re: [WIN8] Can't uninstall a program

If you need an uninstaller for Quickbooks go here and see if this helps.

support.quickbooks.intuit.com/su···HOW12212'

I am not sure if it will work on Windows 8 but you can try.


Kramer
Premium,Mod
join:2000-08-03
Richmond, VA
kudos:2
said by jl747:

If you need an uninstaller for Quickbooks go here and see if this helps.

support.quickbooks.intuit.com/su···HOW12212'

I am not sure if it will work on Windows 8 but you can try.

Fantastic idea.


R2
R Not
Premium,MVM
join:2000-09-18
Long Beach, CA
kudos:1
reply to jl747
Well, as best I can tell, those instructions are not very helpful. Here they are:

Uninstall QuickBooks
 
Click the Windows Start button and select Control Panel.
Double-click Programs and Features.
In the list of programs, select QuickBooks and click Uninstall.
Follow the instructions to uninstall QuickBooks.
 

Eh, that was what I tried first and that was what did not work!! :)

jl747

join:2005-03-24
Mount Prospect, IL
Did you try the Quickbooks Uninstaller?

It's listed as "Download and run the QuickBooks Clean Install Utility"
Click that and it will expand and then you can download the program.

It will called "Download the QuickBooks_Clean_Install_Utility.exe file and save it to your desktop."


R2
R Not
Premium,MVM
join:2000-09-18
Long Beach, CA
kudos:1
That is the INSTALLER Utility - not the Uninstaller Utilility. The ariticle says to run that AFTER you Uninstall QuickBooks...

"Download and run the QuickBooks Clean **Install** Utility. QuickBooks 2013 users can manually rename the QuickBooks installation folders.

1.Download the QuickBooks_Clean_Install_Utility.exe file and save it to your desktop.
2.Open QuickBooks_Clean_Install_Utility.exe.
3.Click I Accept on the license agreement.
4.Select your version of QuickBooks and click Continue to start.
5.Click OK when you see the message "QuickBooks is now ready for a clean install, please install to the default directory."