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talz13

join:2006-03-15
Avon, OH
reply to bluepoint

Re: Tracing Myservices

I can never get to myservices from home... Here's my trace:


bmilford
Premium
join:2002-05-02
Frisco, TX
I cannot get to myservices either:



mackey
Premium
join:2007-08-20
kudos:14
I CAN get there just fine from here. Even though it works just fine in the browser, traceroute still fails:
They're probably blocking ICMP. A TCP-mode traceroute works fine however:

If you still cannot access it, have you tried rebooting your modem and router? I've been suspecting for a while that they have some sort of security system tied into their provisioning system and it blocks access if it hasn't heard from your modem in a week or 2.

/M


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11
"If you still cannot access it, have you tried rebooting your modem and router? I've been suspecting for a while that they have some sort of security system tied into their provisioning system and it blocks access if it hasn't heard from your modem in a week or 2."

Who cant get to what? The original poster was unable to type the URL correctly.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


mackey
Premium
join:2007-08-20
kudos:14
The guy I replied to and the guy he replied to apparently can't get to myservices.timewarnercable.com... Works fine for me tho.

/M


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11
said by mackey:

The guy I replied to and the guy he replied to apparently can't get to myservices.timewarnercable.com... Works fine for me tho.

/M

Yeah I see that now! Rebooting was a fine suggestion.
Seen that resolve it several times.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

talz13

join:2006-03-15
Avon, OH
Well, I haven't rebooted anything, and now I CAN get to myservices again for the first time in several weeks. I really wanted to log in to see my statement to see if the new modem fee was on there now (and it is).

Really weird how I have so many intermittent problems getting to that site...