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MrPink

join:2003-08-15
Peterborough, ON
reply to DrXenon

Re: [INTERNET] Kingston -> speeds highly variable

Cogeco_Aaron provided you with reasonable advice to your inquiry. It was you who made the uncalled for statement regarding Cogeco's reputation.

You may have better luck with your issues in the Start.ca forum.

(I am interested how the mods handle this. In the past any post not directly related to Cogeco has been locked and moved to a more appropriate forum on BBR)

DrXenon

join:2007-01-20
Kingston, ON
I thanked the member for his very helpful response.

"Welcome, this is a technical forum for assisting members with problems related to Cogeco services." This problem is related to Cogeco services.


No_Strings
Premium,MVM,Ex-Mod 2008-13
join:2001-11-22
The OC
kudos:6
Cogeco is the wholesaler in this case and will not offer support for Start customers (probably can't, contractually).

Even if the problem lies with Cogego's infrastructure, it's up to Start to hold Cogeco's feet to the fire. As noted above, your proper support avenue is through Start.

»Start Communications


dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
reply to MrPink
said by MrPink:

It was you who made the uncalled for statement regarding Cogeco's sterling reputation.

No comment.



Mike

(See? I can be a good boy)