dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
14
share rss forum feed

ConstantineM

join:2011-09-02
San Jose, CA
reply to RUkiddingme

Vonage is a scam operation, period.

I'm Kimberly Klecza, and my nana is why I switched to Vonage.

What's your problem again? Why did you sign up with Vonage? It's not like they even run a monopoly (TV adverts aside), or even provide any services whatsoever that aren't available elsewhere and at a better price (granted, you would have to spend some time on doing the extra research, and manual hardware/software selection, but the flexibility and the savings are just so much better).

I've used Vonage.com and Vonage.co.uk back in 2005/2006, and it's horrible. From promising to port a number that would end up never being ported due to their lack of support for the area, to providing adapters that are advertised as being able to be used "anywhere in the world" that cannot be used anywhere outside of either ~240V (Vonage UK) or ~120V (Vonage US). If you ask me, Vonage is simply a bunch of scammers, and they are not even worth the time fighting with.

My parents tried porting their 1-252-353-xxxx number (same locality as what I've tried back in 2005) to Vonage in 2008/2010 timeframe, and they also got scammed with a promise that their number could be ported, which later turned out to be false. Vonage lets you fill in all the forms, lets you wait a couple of days, and then tells you your number cannot be ported, and you have to end up using a number from another city within the NPA, hoping you (or, better yet, or your callers) won't notice the difference. If not scam, what is it?


PX Eliezer7
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms

That's an excellent point.

I suppose the reason people sign up for Vonage is that they don't know any better.

TV ads do work, that's why so much money is still spent on them.

If people in the US market are not knowledgeable to the idea of switching away from the old phone company, the only advertising they see is going to be:

1) Their own cable company or sometimes their ISP.

2) Large competitors such as Verizon FiOS or AT&T U-Verse.

3) MagicJack which has always heavily pushed the ads.

4) Ooma (a small number of ads) which probably uses borrowed money to do it.

5) Vonage, which acquired millions of relatively high-paying customers because they were the pioneers, so they have cash flow for ads to bring even more high-paying customers. Since they also have outflow (churn) their numbers have been somewhat stagnant. As of June of 2011 they reported 2.4 million lines.

6) Skype, which has been promoted by folks like Oprah and Barbara Walters, and needs no advertising as a result. They seduced the entire news media of the world [Here is Wolf reporting from Bhutan by Skype]. And now of course Microsoft can cross-promote.

So, when we look at a Voipo or PhonePower or CallCentric, how is the [average] person going to know?

Average people are average, which is a tautology.

-------------------------------------------

"God must have loved the common people, he made so many of them."

That may (or may not) have originated with Lincoln.

Relatively few people belong to the IEEE or ACM, after all....


cell14

join:2012-01-04
Miami Beach, FL
Reviews:
·localphone.com

I have an advertisement allergy and my brain immediately shuts down when I see or hear an ad. But it remains an omnipotent tool. With the exception of my mom- and I pushed it down her throat- i was not able to convince one of my friends to switch from telcos, ,cables,U verses , MJ, Skype etc to decent VOIP providers. My neighbor who calls England every day still uses ATT and "special discount plan" 7c/minute plus a slew of taxes and surcharges and she would not even give a try to Localphone for 1c/minute straight. One of my friends in the NL actually refuses to call my Dutch DID because he expects some scam- he does not believe thAt he can talk to me in the US through it for free. Unfortunately, survival of the fittest is usually not the survival of the best.


PX Eliezer7
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms

said by cell14:

I have an advertisement allergy and my brain immediately shuts down when I see or hear an ad. But it remains an omnipotent tool.

A lot of politicians certainly thought so....

said by cell14:

My neighbor who calls England every day still uses ATT and "special discount plan" 7c/minute plus a slew of taxes and surcharges and she would not even give a try to Localphone for 1c/minute straight. One of my friends in the NL actually refuses to call my Dutch DID because he expects some scam-

I'm curious, have you ever tried to present it to them as being the same type of thing as Skype, but better? Does your neighbor trust Oprah?

Heck, invite your neighbor over to your house, let her make a call to the UK.

But you are right, people will NOT do it unless they overcome some hurdle in their own mind. There is a lot of resistance which is why POTS survives.

A lot of ignorance too.

Even in RECENT years, a lot of old folks were still paying the monthly phone rental fees dating back to the old Bell System!

See:
»blogs.computerworld.com/node/3538
»usatoday30.usatoday.com/news/off···ories%29