In Houston they just upgraded our meters without asking or charging about 10-15 years ago. They just left a hang tag advising when it would be done. We have never had any problems like this with Houston, Sugar Land, Or Denton.
Sounds like when they changed out electrical meter, only we never got any notice. Just chillaxing when I here this electrical pop and everything goes dark, then another electrical pop and power is back on. I see two guys running like they are in a marathon to the house next door...they had installed the "smart" meter. -- If you can't explain it simply, you don't understand it well enough. - Albert Einstein