reply to Carcassonne
Re: [Malware] Starburn software problem -Virus/malware? Time to stop chasing rainbows. There is some underlying instability and possible corruption of Windows itself and the best course of action is to reformat and start over.
Back up all your important data first!
This is not an easy decision but the continuing issues and new problems warrant it. In the OTL mian log, Modules section, there is a constant presence of dll files in a temp folder. That is not normal. TDSS killer did not report on them which was surprising since they are normal indicative of a TDL infection.
Later in the process, Combofix removed them all, but they reappeared on the next run of OTL. None of the porgrams we ran detected rootkits.
This whole problem is baffling, but my main goal is remove exploits and leave you with a stable operating system. Since that is seem to no longer be possible, I'm left with reformat as the only option.
Thanks for all your cooperation....
When angry count four; when very angry, swear.
Microsoft MVP/Consumer Security 2005-2011
Gladiator Security Forum