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PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
reply to conitssap

Re: [Voip.ms] Cant answer incoming calls

Hmmm.

Well, try a softphone anyway. If there is no issue there that would even more suggest a NAT problem.

-------------------------

For test purposes you could also sign up for a free "IP Freedom" account from CallCentric.

»www.callcentric.com/rate/plans/ip_freedom/
»www.callcentric.com/support/devi···sys/pap2

You can make outbound test calls by calling 1-777-123-4567.

You can do an inbound test by using SipBroker. Using a DIFFERENT phone line, call the SipBroker access number in Toronto which is 1-647-476-FREE. When you hear the welcome message, dial [*462-1-777-xxxxxxx] which is [*462] followed by your 1777xxxxxxx CallCentric account number, to call your own phone.

See if this problem occurs with CC or not.

conitssap

join:2012-08-13
k...will try that and report back later

conitssap

join:2012-08-13
reply to PX Eliezer70
So far the softphone has been working fine – waited a couple hours in-between calls and all incoming calls have been good
I will let the softphone idle all night and see what happens in the morning just to be sure
Ill give the callcentric route a try tomorrow – all their manuals refer to the Nat keep alive settings etc when both my ATA’s don’t have that feature – it will be interesting to see what happens when I configure the ATA
I have a d-link VTA-VD and a pap2 v2 NA – both of which have very limited settings but reading the boards seem to work fine with voip.ms
If in fact it is a NAT issue is it even possible to fix or get an ATA that has the NAT keep alive function and will it work then?

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
The PAP2T has NAT KeepAlive.

See the CallCentric instructions, step 14.
»www.callcentric.com/support/devi···sys/pap2

(Do you have a PAP2T or a PAP2-V2 ?)

conitssap

join:2012-08-13
It’s a misconception – the V2-NA ( Firmware Version: 1.00.22) dosent have NAT features – all the other versions seems to have them except this one - Its an unlocked Vonage version

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
reply to conitssap
said by conitssap:

If in fact it is a NAT issue is it even possible to fix or get an ATA that has the NAT keep alive function and will it work then?

I'm not a technician nor a prophet, unfortunately.

Fix, I don't know.

But I can tell you that I've used many ATA's with Voip.MS, such as Grandstream 286 and 486, PAP2T, etc....

Also IP phones such as Gigaset A580-IP.