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SuperNet9
Go Ninja,Go Ninja Go..
Premium
join:2002-10-08
Schaumburg, IL
kudos:5

AT&T iPhone 5 data issues

My dad's iPhone 5 has been acting really goofy..

It started 3 weeks ago, whenever he is away from wifi it can't get data.... However he hits "reset network settings" it starts working again for a couple days and then stops working again...

Anyone hear of this issue or know how to fix it?
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»www.RestartYourComputer.net


Rob
Premium
join:2001-08-25
Miami, FL
kudos:2
I think he should return it.


SuperNet9
Go Ninja,Go Ninja Go..
Premium
join:2002-10-08
Schaumburg, IL
kudos:5
said by Rob:

I think he should return it.

It's over a month old.

I also noticed when this happens. It doesn't show LTE or 4G. Only AT&T.
--
»www.RestartYourComputer.net


pcdebb
RIP lil hurricane
Premium
join:2000-12-03
Brandon, FL
kudos:5
reply to SuperNet9
there's a problem that needs to be addressed by returning it, or at the very least visiting his carrier
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darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
kudos:4
reply to SuperNet9
Make sure it has 6.0.1 installed. If it does, then it's time to go to the Apple store (the carrier probably won't be able to / willing to do anything for you).
--
♬ Music is life ♬


not

@comcast.net
reply to SuperNet9
He needs to call AT&T, it's a provisioning thing with his account and/or SIM. Have the rep reprovision the device and see what happens. Until this is done, you cannot be sure if it's the handset as a whole or just the provisioning that's the issue.


tango_bob
VIP
join:2001-12-16
Evanston, IL
+1


not quite right
I'm not cool enough to be a Mac person

join:2001-06-23
Puyallup, WA
kudos:1
reply to SuperNet9
Go to a Corporate at&t store, and have them replace the SIM card. It guarantees that the SIM wasn't bad, and that it gets re-provisioned right. I've had the idiots at 611 screw things up worse than before I started.
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Not many people know this, but I happen to be quite famous...


Teasip

join:2001-05-14
Plano, TX
+1