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MyrddinEmrys

join:2011-11-29
Scarborough, ON
reply to abazada

Re: [Express] DPC3825 LED lights

A solid amber DS LED is a warning that channel bonding is not available.

I got this just after upgrading to the CISCO; no info on Rogers, found the info on Cox Cable (U.S.). I called Rogers, they indeed had the wrong modem set up in my account, and fixing it was simple. No return or jumping from tech to tech was needed.

elitefx is right, you should have your modem set-up on a good connection. What does the WAN Status page on the router say about channels and their strengths?


tj_blues

join:2007-08-17
Mississauga, ON

A solid amber DS LED is a warning that channel bonding is not available.

Yes, you are right about that, but in most cases problem lays in bad cabla / signal and not in bad "contract" (modems config file). If the signal is too low / too high or there is too much noise than modem will use only one channel. Usually you can see it on US (upstream) where noise issues are more common. If modem doesn't lock on all chnls on DS in most cases it indicates very low signal.

cheers
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