Hi, I work for Insight Communications in the technical support center. I have read your post and would like to help; however, because you are an anonymous user I am unable to private message you. If you would like help with your issue please send us a message or you can contact us through your local office or enter our online chat at: »helpchat.insightbb.com/netagent/ ··· ion=1000
. We are very sorry that you are experiencing problems with your service and look forward to hearing from you.
Insight Broadband Technical Support