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motorola870

join:2008-12-07
Arlington, TX
kudos:3
reply to DataRiker

Re: let the speculation begin!

said by DataRiker:

I'm in Kansas City and after our upgrade 2 weeks ago, my speeds are horrendous.

I'm on 20/1 and get 6/1 during peak times ( even worse right after the upgrade, 0.5/1 with 300+ms pings )

100mbit/s is a pipe dream for Time Warner in this area.

they will have to do node splits I am sure have you made sure something is not wrong on your end? Have you complained?


DataRiker
Premium
join:2002-05-19
00000

2 edits
Yes I complained. Yes I have a DOCSIS 2 modem. That should not mean I can't get even half of my advertised speeds.

Before the upgrade I got a rock solid 15/1 day or night.

I can't believe I'm saying this, but I'm considering ATT DSL, as they offer 6 meg service here.


motorola870

join:2008-12-07
Arlington, TX
kudos:3
no you can't buy a VoIP modem but you can buy a SB6141 or Zoom 5341J and have TWC turn the internet off on VoIP modem and put 2 way a splitter in and you would actually have the $4 modem fee removed.


DataRiker
Premium
join:2002-05-19
00000

1 recommendation

said by motorola870:

no you can't buy a VoIP modem but you can buy a SB6141 or Zoom 5341J and have TWC turn the internet off on VoIP modem and put 2 way a splitter in and you would actually have the $4 modem fee removed.

Yea, I removed my comment after I realized this. Its absolutely ridiculous.

I think its better at this point to just jump ship.

My speeds are back up a little, but my pings are too high.


swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:5
reply to DataRiker
What is the model of your modem? Is it even on there supported list anymore?
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DataRiker
Premium
join:2002-05-19
00000
Good question. Its a Motorola surboard SBV5220


swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:5
Reviews:
·Time Warner Cable
·VoicePulse
·Sprint Mobile Br..
·RapidVPS
said by DataRiker:

Good question. Its a Motorola surboard SBV5220

Does not appear it is supported any longer.

»www.timewarnercable.com/en/resid···dem.html

If you are renting it, swap it out for no charge. Maybe even ask for a separate unit for HSI and then just keep your phone adapter.

EDIT- Actually, being a combo unit maybe it wouldnt show on the approved device list.
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thorin

join:2007-11-08
Liberty, MO
Reviews:
·Time Warner Cable
reply to motorola870
said by motorola870:

said by DataRiker:

I'm in Kansas City and after our upgrade 2 weeks ago, my speeds are horrendous.

I'm on 20/1 and get 6/1 during peak times ( even worse right after the upgrade, 0.5/1 with 300+ms pings )

100mbit/s is a pipe dream for Time Warner in this area.

they will have to do node splits I am sure have you made sure something is not wrong on your end? Have you complained?

With every single speed tier getting a significant bump its even more important to have a docsis 3 modem/mta. They can even mail you one no charge. Until you get one the problems will more than likely continue. 100meg isn't really a pipe dream IMO with D3.