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Jeffrez

join:2012-10-28
Jefferson, GA

4 edits

Been down 26 hours so far 12-18-2012

Just a heads up. I had hoped this week would have no all day outages....

Its been down 4 hours so far. Hope yours is not out as well. Sorry for bad typing. Im on a att cell phone 4g.

Jeffrez

join:2012-10-28
Jefferson, GA

Re: Been down 4 hours so far 12-18-2012

Still down. Its been down 13 hours now. Anyone else?

Jeffrez

join:2012-10-28
Jefferson, GA
reply to Jeffrez

Re: Been down 13 hours so far 12-18-2012

This time, instead of being on the WS phone loops to nowhere for 1-2 hours, I received an instant recording of an outage that will supposidly be fixed at 8:30 pm. IF true thats 26 hours down.

Also I have always had the same WS numbers programmed into my iphone. This time when I called it was a business and not WS. Interesting that that support number was dumped by WS.

Jeffrez

join:2012-10-28
Jefferson, GA
reply to Jeffrez

Re: Been down 26 hours so far 12-18-2012

It is ridiculous that WS promises to call you when the outage is over yet you never receive a call! The only way to find out if it's back is to literally unplug and replug your modem over and over for a 26 + hour period!


Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
If you haven't already post in the Direct forum or send me a PM and I will look into what going on.

Aaron
Specialist
--
We're here to help! wci.broadbandhelp@windstream.com