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Valdo

@verizon.net

[speed/latency] Verizon Speed Slow at times

Hey Everyone. For a very long time I have had their cheapest DSL Service which was the 1Mbps download for Like about 5 years. I'm a teenager and currently live with my parents, therefore they went for the cheapest since they don't know anything about speeds, etc. 1mbps speed is indeed very slow and for a very long time I was impatient because I'm a gamer. I finally got them to change our plan and we upgraded to High Speed Internet Enhanced. Its up 7mbps download and .765 Mbps upload.

When we upgraded, I noticed the significantly difference in speed in every way. Very much faster and was satisfied. However at times the speed slow down. For example, I did a connection test and currently getting around 2.05Mbps. I was a little concern, however I ignore it. The next day it was fine. Anyways, it happen again. I would resolve this problem by resetting my modem. I do a connection test again, and Bam! I get a connection around 6.10Mbps and .70Mbps upload. So I get the connection I suppose to get when I reset. However later, the problems comes back. what is causing this to happen?

Before the upgrade my connection was always stable.

I have a 6100F modem ( I also have an older version 6100 model not being used right now) and its currently set in bridge mode and its connected to a third party router.

Oh by the way, I use speedtest.net and speakeasy.net/speedtest to check my connection.

Any thoughts and help? I would really appreciate it.


aefstoggaflm
Open Source Fan
Premium
join:2002-03-04
Bethlehem, PA
kudos:7
Reviews:
·PenTeleData
·Verizon Online DSL
Since your modem is in bridge-bridge mode as recommend at »Verizon Online DSL FAQ »How do I use a router with the Westell 6100? and you have your own RJ-45 WAN port router, then I have to ask the following questions.

Based upon the answers to my questions, I can tell you what options you have based upon the equipment that you have.

Please answer as many of these questions, as you can.

#1 What is the brand and model of the RJ-45 WAN port router?

For example Linksys E4200 version 1

#2 What is the current LAN IP of your RJ-45 WAN port router?

#3 Does that router have third party firmware on it and if so which one?

Three examples come to mind Tomato, OpenWRT, and DD-WRT.

#4 Most likely your RJ-45 WAN port router has a built in switch in it. Do you have a hub/switch that is not part of a NAT router?

For example the Dynex DX-EHB4 version 3.0.

#5 Do you have any of your computer(s) that has at least two NICs and if so, is one of the NICs of the computer is a wired NIC?

If you have at least two computers that have at least two NICs, but only one of the computers has a wired NIC say yes.

#6 Do you know how to setup a Static IP on your computer?

#7 Before putting this modem combo into bridge mode, you did not change the LAN IP of it?
--
Please use the "yellow (IM) envelope" to contact me and please leave the URL intact.


Valdo

@verizon.net

#1 What is the brand and model of the RJ-45 WAN port router?

For example Linksys E4200 version 1

My router is a Belkin F7D1301 Version 1.

#2 What is the current LAN IP of your RJ-45 WAN port router?

Is this the default IP Address in which you can access all the settings and features of the router. If so, then its 192.168.2.1

#3 Does that router have third party firmware on it and if so which one?

Three examples come to mind Tomato, OpenWRT, and DD-WRT.

No it doesn't, it is currently running on the latest firmware the official company that is providing.

#4 Most likely your RJ-45 WAN port router has a built in switch in it. Do you have a hub/switch that is not part of a NAT router?

For example the Dynex DX-EHB4 version 3.0.

No I believe I don't have that. I just have two devices, the modem that Verizon provided and the Belkin F7D1301 Version 1 Router that handles all the Firewall and NAT settings.

#5 Do you have any of your computer(s) that has at least two NICs and if so, is one of the NICs of the computer is a wired NIC?

If you have at least two computers that have at least two NICs, but only one of the computers has a wired NIC say yes.

Umm, Hopefully I understood you correctly. Based from my understanding, each computer that I owned, your asking if each one of them have at least two NIC's. If so, then No. I only have one computer wired which only has one NIC and its connected to the router, which the router is connected to the modem. I have one computer and two laptops. The two laptops have two NIC's in each of them and are connected wirelessly.

Before putting this modem combo into bridge mode, you did not change the LAN IP of it?

No, I did not change the LAN IP if you mean the Private one which is 192.168.1.1.




I did my best to answer all your questions based on my knowledge and from my understanding. Hopefully I did a good job on it.


aefstoggaflm
Open Source Fan
Premium
join:2002-03-04
Bethlehem, PA
kudos:7
Reviews:
·PenTeleData
·Verizon Online DSL
reply to Valdo
Ok.

Step one: Visit »www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.

Step two: Provide the Transceiver Statistics from your modem.

Now based upon equipment that you have, these are your only options.

Option number one.

#1 Change the WAN Type of connection to a Static IP with-in the same subnet as the modem combo.

#2 While I know what brand and model of router you have, the Alternate Method that is addressed in »Linksys FAQ »How do I access a modem that is connected to the WAN port of a Linksys Router? where it talks about setting a Static IP in the router is true for your router too.

For example with the modem combo at 192.168.1.1 it has the subnet mask of 255.255.255.0, then your RJ-45 WAN port router can be set to:

IP Address: 192.168.1.5
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
and then you must enter at least one DNS Server (for example 192.168.1.1)
All other settings, you can leave alone.

#3 My Dynex DX-E402, allows me to have the Default Gateway and DNS Servers be left blank - for what you are trying to do.

#4 However I am not sure if your RJ-45 WAN port router allows that or not. It might require that if the WAN is a Static IP: The IP Address, Subnet Mask, Default Gateway and DNS Servers.

#5 Be advised as addressed in that FAQ for the Alternate Method, that

quote:
If a 10 Mbps hub and a second NIC or spare PC is unavailable, then the following configuration changes to the Linksys are required for accessing the modem through the Linksys. Unfortunately, this will cause a loss of Internet access.

and that includes your router (I know for a fact, that is not limited to Linksys only) too.

#6 For your router to change the connection type, by looking at the sample screen shots that are at »screenshots.portforward.com/rout···ault.htm and or at »www.pcwintech.com/screenshots-be···firmware - I can tell you must go to Connection Type which is under Internet WAN

#7 For the DNS Settings, if they are not in there, then by the looks of things you must go to DNS which is under Internet WAN.

#8 To get back on-line, one must change the setting back to what it was before you setup the Static IP. That includes, telling the router to auto detect the DNS Servers.

***********************

Option number two with requirements and steps.

#1 Your computer must have a wired NIC.

#2 You must know how to setup a Static IP on that wired NIC of that computer.

#3 You must disconnect your computer from the RJ-45 LAN port of the RJ-45 WAN port router.

#4 You must disconnect your RJ-45 WAN port router from the modem combo.

#5 You must set the computer to use a Static IP in the same subnet as the modem combo's LAN IP and set the same subnet mask.

For example with the modem combo at 192.168.1.1 it has the subnet mask of 255.255.255.0, then your computer can be set to:

IP Address: 192.168.1.5
Subnet Mask: 255.255.255.0.
All other settings you can leave alone, since the modem combo is in bridge-bridge mode and you can not go on-line anyways.

#6 You must connect your computer's wired NIC to the modem combo.

#7 After you get the data, info requested to get back on-line:

a) Must disconnect computer from the modem combo.

b) You must connect the RJ-45 WAN port router to the modem combo.

c) You must connect your computer to one the RJ-45 LAN ports of the RJ-45 WAN port router.

d) You must either:

#1 Change the Static IP on your computer, add in the Default Gateway LAN IP of the RJ-45 WAN port, add in at least one DNS Server.

OR

#2 Change your computer back to use DHCP.

************

Option number three for getting into the modem combo, maybe.

#1 As addressed in

»[modem/router] How to access 6100G's interface while connected?

Since their RJ-45 WAN router is setup for PPoE and if

b) ..the modem combo LAN IP and their RJ-45 LAN IP are not in the same subnet.

As long as the pppoe connection is down, they can access the modem combo.

By not the same subnet, for example: Modem at 192.168.0.1 and the RJ-45 WAN port router at 192.168.1.1

**

Option number four for getting into the modem combo, maybe.

I point to »Re: [modem/router] How to access 6100G's interface while connect

**

Are options three and four for getting into the modem combo true, you might ask.

I can not tell you it is because:

#1 I am not on PPPoE..

#2 I have never tried (and or) noticed those things.

****

Once in the Modem combo (After you made the choice of how to get access to it).

Visit »192.168.1.1/ for me and do the following:

#1 If you see a Blue and White Westell page, mouse over Troubleshooting, go to DSL, and choose Transceiver Statistics. Copy and then when on-line Paste the information on that page.

#2 If using the Red and Black Firmware: Go to System Monitoring > Advanced Monitors > Transceiver Statistics. Copy and then when on-line Paste the information on that page.

#3 Try visiting »192.168.1.1/transtat.htm which is a direct link to the Stats on older modems.

d) If you need a Username and Password, try the following:

admin/password

admin/password1

admin/admin

admin/admin1

admin/Serial Number.

By Serial Number, I don't mean type in the words Serial Number. I mean find and type in the serial number found on the bottom of this router.

^^^^^

--
Please use the "yellow (IM) envelope" to contact me and please leave the URL intact.

Valdo

join:2013-01-05
Sorry for the late response. I was on vacations for two weeks. But I'm back now.

news.giganews.com

traceroute to XX.XXX.XX.XX (IP Address), 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms 0 ms 0 ms
3 te0-2-0-0.ccr21.iad02.atlas.cogentco.com (154.54.31.101) 0 ms te0-0-0-4.ccr21.iad02.atlas.cogentco.com (154.54.31.105) 0 ms 0 ms
4 verizon.iad01.atlas.cogentco.com (154.54.12.46) 11 ms uunet.iad01.atlas.cogentco.com (154.54.13.138) 11 ms verizon.iad01.atlas.cogentco.com (154.54.10.226) 72 ms
5 0.ae2.RES-BB-RTR1.verizon-gni.net (152.63.34.22) 78 ms 78 ms 0.ae1.RES-BB-RTR1.verizon-gni.net (152.63.32.142) 42 ms
6 B100.LSANCA-LCR-22.verizon-gni.net (130.81.22.247) 85 ms P0-15-0-0.LSANCA-LCR-21.verizon-gni.net (130.81.151.247) 112 ms P1-0-0-0.LSANCA-LCR-21.verizon-gni.net (130.81.199.39) 114 ms
7 G2-0.LSANCA-DSL-72.verizon-gni.net (130.81.195.79) 86 ms G4-0.LSANCA-DSL-72.verizon-gni.net (130.81.195.77) 115 ms G2-0.LSANCA-DSL-72.verizon-gni.net (130.81.195.79) 86 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * Max number of unresponsive hops reached (firewall or filter?)

news-europe.giganews.com

traceroute to XX.XXX.XX.XX (IP Address), 30 hops max, 60 byte packets
1 vl201.gw1.ams.giganews.com (216.196.110.3) 0 ms 1 ms 1 ms
2 te7-7.ccr01.ams05.atlas.cogentco.com (149.11.104.9) 1 ms 1 ms te7-8.ccr01.ams05.atlas.cogentco.com (149.11.104.17) 1 ms
3 te0-5-0-1.ccr21.ams03.atlas.cogentco.com (154.54.72.42) 1 ms te0-3-0-6.mpd21.ams03.atlas.cogentco.com (130.117.0.85) 1 ms te0-5-0-1.mpd21.ams03.atlas.cogentco.com (154.54.72.46) 2 ms
4 te0-4-0-0.mpd21.lon13.atlas.cogentco.com (154.54.60.201) 80 ms te0-3-0-0.ccr21.lon13.atlas.cogentco.com (130.117.48.141) 82 ms te0-4-0-0.ccr21.lon13.atlas.cogentco.com (154.54.60.197) 83 ms
5 te0-7-0-10.ccr21.jfk02.atlas.cogentco.com (154.54.44.225) 84 ms te0-0-0-10.mpd21.jfk02.atlas.cogentco.com (154.54.44.233) 83 ms 83 ms
6 te0-1-0-3.ccr22.jfk05.atlas.cogentco.com (154.54.6.46) 83 ms te0-2-0-1.ccr22.jfk05.atlas.cogentco.com (154.54.47.2) 82 ms te0-2-0-1.ccr21.jfk05.atlas.cogentco.com (154.54.46.250) 80 ms
7 te0-1-0-0.ccr21.jfk05.atlas.cogentco.com (154.54.3.106) 82 ms 0.xe-10-3-0.BR2.NYC4.ALTER.NET (204.255.168.113) 87 ms te0-1-0-0.ccr21.jfk05.atlas.cogentco.com (154.54.3.106) 82 ms
8 0.xe-1-1-1.NY325-BB-RTR2.verizon-gni.net (152.63.1.206) 84 ms 0.xe-3-3-0.NY5030-BB-RTR1.verizon-gni.net (152.63.18.30) 84 ms 0.xe-1-1-1.NY325-BB-RTR2.verizon-gni.net (152.63.1.206) 85 ms
9 B200.LSANCA-LCR-22.verizon-gni.net (130.81.22.239) 163 ms 163 ms 162 ms
10 B200.LSANCA-LCR-22.verizon-gni.net (130.81.22.239) 164 ms G2-0.LSANCA-DSL-72.verizon-gni.net (130.81.195.79) 168 ms B200.LSANCA-LCR-22.verizon-gni.net (130.81.22.239) 164 ms
11 G4-0.LSANCA-DSL-72.verizon-gni.net (130.81.195.77) 164 ms 166 ms G2-0.LSANCA-DSL-72.verizon-gni.net (130.81.195.79) 167 ms
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * Max number of unresponsive hops reached (firewall or filter?)

I used the first method you mentioned.

Transceiver Statistics

Transceiver Revision: 7.2.3.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Interleaved

Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 5952 864
Margin (dB) 8.5 11.0
Line Attenuation (dB) 38.0 23.0
Transmit Power (dBm) 19.3 11.9



aefstoggaflm
Open Source Fan
Premium
join:2002-03-04
Bethlehem, PA
kudos:7
Reviews:
·PenTeleData
·Verizon Online DSL
Ok.

#1 An original or very old style NID with a spark gap and ground wire can even get spiders in it that could cause an issue. Inspect the NID first before thinking of changes or wiring.

»en.wikipedia.org/wiki/Network_in···e_device

»en.wikipedia.org/wiki/Demarcation_point

Running a good quality wire CAT5, no need for CAT6, directly to the NID for the DSL modem jack may help. That is what I had done with mine. Depending on the number of loads or amount of wire in the house could also cause issues. But if the user's signal quality is not being pulled low due to a wiring issues, it would usually indicate a problem elsewhere. Unless there was noise being picked up on the premises wiring. Wire DSL directly to the NID and install a filter there for all other in house wiring may help. There used to be available what was called a NID Filter, and I am sure you can still get them.

Ideal Connection if house wiring is an issue, or very old, and lengthy. Install a filter / splitter at the NID.

Run CAT5 directly to the NID location, and install a dedicated jack for the DSL modem.

Remove all in house wiring from the NID.

Connect piece of CAT5 from the NID to the filter / splitter input

Connect all existing phone lines to the phone side of the filter output.

Connect the new DSL CAT5 directly to the NID before the filter / splitter, or to the DSL side of the filter / splitter, depending on the device purchased.

This will take all the existing premises wiring out of the picture unless there is a short circuit or excessive load somewhere in the house.

At this point all the single filters could be removed because the DSL is filtered at the NID.

»www.homephonewiring.com/dsl.html

#2 You can test outbound to Giganews. But giganews has/had a test that will check your inbound connection from their servers to you.

I heard from another user that
quote:
Giganews is being watched very closely because of multipart binaries, and pirated material. MP3s and Video Content. 7 years ago you could get 10-20 MP3 albums in a single day, and that was with a 15/5 fios connection. So they started providing an encrypted connection service for an added fee. I have not messed with news groups for a very long time. Now with deep packet inspection, and other enforcement, I would not even think of it. No news I want there. But there may be content that people want? They may even be checking and limiting speed from that domain. Never tested. But let me see. It looks as if reverse trace routes and speed tests are being blocked by Verizon from Giganews to my router.

Reverse Traceroute

Tool news.giganews.com

traceroute to *.*.*.*, 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms 0 ms te0-7-0-9.mpd22.iad02.atlas.cogentco.com (38.122.62.193) 0 ms
3 te0-0-0-4.ccr21.iad02.atlas.cogentco.com (154.54.31.105) 0 ms 0 ms te0-2-0-0.ccr21.iad02.atlas.cogentco.com (154.54.31.101) 0 ms
4 uunet.iad01.atlas.cogentco.com (154.54.13.138) 28 ms verizon.iad01.atlas.cogentco.com (154.54.10.226) 40 ms uunet.iad01.atlas.cogentco.com (154.54.13.138) 28 ms
5 0.ae1.RES-BB-RTR2.verizon-gni.net (152.63.32.157) 41 ms 41 ms 0.ae2.RES-BB-RTR1.verizon-gni.net (152.63.34.22) 13 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * Max number of unresponsive hops reached (firewall or filter?)

#3 Have the provider run a local loop test to see if any problems are indicated. If there are, then they could run the test with everything in the house disconnected, except the new DSL modem connection. If issues are still indicated, then the DSL provider needs to make connections on the local loop. Another user told me that they had issues when it rained, and it was because construction had left a splice box open on a line somewhere.
--
Please use the "yellow (IM) envelope" to contact me and please leave the URL intact.

Valdo

join:2013-01-05
Ok.

Based on the information I have provided, how is my DSL connection? Based on the Transceiver Statistics, is it fine or it can be improved? I'm sorry, but I'm a noob understanding the Transceiver Statistics of the modem.

Do you recommend getting CAT5 or CAT5e ?
Any specific cable out there that you would recommend? (Price is not a concern, I'm willing to pay for it if it can benefit my DSL connection)

Also, any recommendations for a DSL splitter or any device will do its job?

Lastly, having a provider run a local loop test would be ideal. In order to know if there are any other problems with my line. If there isn't, then that would be good news. Correct?
So I would just call Verizon, ask them to run a local loop test. Would they understand what I'm trying to accomplish?