 PiggieI Actually use WindstreamPremium
join:2005-11-23
Orange Springs, FL
 ·Windstream
 ·HughesNet Satell..
| yes, if you have an option, go ahead and switch. Not only have they always made me wait, it's gotten so many times worse now customer service is a joke. About two years ago they were so over sold in my area, Sin #1.
Then where I worked, a BUSINESS ACCOUNT, they provisioned us wrong. I could tell. I have worked IT. I never had over 1.5 M on a 3M account at work, every. I ran software that no matter what time of day I would never even pull a single spike over 1.5M. I then experimented with mulitstream downloads that will often over come over sold accounts. No luck. I could pull nothing but a download that was obviously capped at 1.5M.
I called over and over and over. Same routine. They would not advance my ticket no matter how many times I called because they were not opening tickets in my area for limited bandwidth because of known issues (they over sold).
I was beside myself. I know what I am seeing and they would not open a ticket.
Lucky I knew the local guy, and after I told the story, he looked into it, and within 24 hr I was fixed. I was provisioned wrong. dah...
So you think I have faith in them? no so much.
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| Speedstream 4200 Modem - 3m/384 plan | W98-W2KSP4-XPSP2 - All AMD | Buffalo WHR G54S with Tomato 1.18 | 3 downstream switches feeding 6 total clients (no wireless) | Including the Data port on the side of my neck | |
