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mardunba

join:2002-01-05
Taylorsville, NC

Debugging slow speed

I've been on Millenicom about 2 years and on Verizon the 2 years prior to that. Speeds have never been very good but we've gotten by. Seems like speeds are getting slower and slower these days. I'm trying to figure out if a better antenna or adding an amplifier is going to help.

For software, all I use if MobiLink3 with the Novatel U760. I'm locked in EVDO mode and I don't see how to get the signal strength. Can someone point me to a procedure on getting stats on my signal so I can determine if signal may be the problem?

Thanks,
Marshall
--
Millenicom:Verizon:3G



Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
kudos:4

download »www.vzam.net/


mardunba

join:2002-01-05
Taylorsville, NC

I downloaded and attempted to install the VZ Access software from Verizon that said it was compatible with U760. After installation, it would not detect my modem. I have been using MobiLink successfully on that PC for months. Do MobiLink and VZ conflict?
--
Millenicom:Verizon:3G



Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
kudos:4

they should both be able to co-exist, selecting one or the other. Perhaps a total reboot is needed.
--
... need help? »evdo-tips.com/


mardunba

join:2002-01-05
Taylorsville, NC

Okay, the PC is an old one and it started failing to boot properly after the install of VZ Access. Nothing to do with VZ, just old PC. Put in a new motherboard battery, reset the BIOS, wiped the disk, ran disk and memory tests, reloaded OS from backup image. Seems to be in good shape now.

Installed VZ on the refreshed PC and it detected the U760 and offered to upgrade the firmware. I let it. I was able to connect with either VZ Access or MobiLink, although I seem to have to power off the machine for a minute after using MobiLink or VZ won't detect the modem.

Now I can finally get to the point where I can find the instructions to get to the diagnostic mode of VZ Access to get the raw signal strength numbers. Sheeesh!
--
Millenicom:Verizon:3G


mardunba

join:2002-01-05
Taylorsville, NC
reply to Jim_in_VA

Click for full size
Here is the field test. I had to turn off EVDO only mode to get anything other than 0 (zero) to show in RSSI.

Based on the information provided, do the experts believe a Cyfre 819 amplifier would help my throughput?
--
Millenicom:Verizon:3G


Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
kudos:4

Looking at that data I'm surprised you can post anything at all. How about a speedtest.net result ... can you do that?
--
... need help? »evdo-tips.com/


mardunba

join:2002-01-05
Taylorsville, NC

This is my most recent test. Back in November I have one that was as high as .44 Mb/s down and .11 Mb/s up.
--
Millenicom:Verizon:3G

Max Signal
Premium
join:2008-03-07
Buffalo, NY
kudos:1
reply to mardunba

With a signal of -109 . You are in definite need of an amplifier / antenna combo


mardunba

join:2002-01-05
Taylorsville, NC

I have a Wilson Trucker antenna. Without that I get nothing. Looks like the Cyfre CA-819 kit on the max signal site is going to include one of three Cyfre antennas. Those don't seem to have any better specs than the Wilson trucker I already have, but I'd be willing to try the one that comes in the kit, if you think it might give me better performance.
--
Millenicom:Verizon:3G


Max Signal
Premium
join:2008-03-07
Buffalo, NY
kudos:1

The mag mount that comes with the kit , out performs the Wilson Trucker big time . Here is an independent test.

»www.jackdanmayer.com/Files/Magne···Test.pdf


mardunba

join:2002-01-05
Taylorsville, NC

That looks good, too bad the comparison is against the longer Cyfre mag mount, instead of the Wilson. I'm willing to give it a shot, since it comes with the kit anyway.

I think I'll order everything from Max Signal today. You said I'll need the adapter extension plus the 819 kit. I'm going to order another antenna adapter (current one doesn't seem real tight to me) and an antenna extension cable since I barely have enough length on the Wilson cable now.

How does the cabling work on this? Is it antenna cable straight to CA-819 input, then CA-819 output to adapter extension to adapter cable to U760 card?
--
Millenicom:Verizon:3G


Max Signal
Premium
join:2008-03-07
Buffalo, NY
kudos:1

correct


mardunba

join:2002-01-05
Taylorsville, NC

Order placed. Hope this works!!
--
Millenicom:Verizon:3G


mendinfences

join:2012-12-05

mardunba: MaxSignal will not steer you wrong. He is a great guy who WANTS you to be successful. Be sure to ask him any questions you have as he is truly willing to help!



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to mardunba

Speed depends on the tower and location i'm sold on.

Got this in my home town.....




In a crowded metro city, I was only able to get about 130kpbs. (murfreesboro, TN)

mardunba

join:2002-01-05
Taylorsville, NC
reply to Max Signal

Click for full size
 
Got everything hooked up and running. New mag mount antenna on roof (metal roof), attached to RF extender cable, attached to CA 819 amp, to new card adapter cable, to U760.

No change in speeds. RSSI is improved, bounces between 95 and 106. Best speed test today with the new setup is .37 down, .13 up. Best speed test a couple of days ago with no amp and old Wilson antenna was .51 down, .35 up. Average speeds today are on par with average speeds for the last few weeks.

Needless to say I am disappointed.
--
Millenicom:Verizon:3G

Max Signal
Premium
join:2008-03-07
Buffalo, NY
kudos:1

You should be getting much more gain than that , Check all connections . Is ground plain ferrous metal ? . Aluminum and stainless steel do not work .


mardunba

join:2002-01-05
Taylorsville, NC

It's a metal roof. Magnet sticks to it. It is not tin, aluminum or stainless steel.
--
Millenicom:Verizon:3G


Max Signal
Premium
join:2008-03-07
Buffalo, NY
kudos:1

check all your connections , something not right , you should be around -80 or better , with amplifier and antenna , starting -109


Max Signal
Premium
join:2008-03-07
Buffalo, NY
kudos:1

Also is roof flat or slanted ? Antenna must be perpendicular to ground to work best . If slanted roof , that could also be having a negative impact .