 BF69Premium
join:2004-07-28
Camden, TN | reply to andyscomp03
Re: [HSI] Offered me a lower rate when I cancelled my interenet! said by andyscomp03:IOh well, no more money from me then. You do realize the profit margin on them offering you service for $30 a month is small. For very person that stays on at the $50 non promo price they can afford to lose some people like you.
I'm not sure why people think promo pricing should be forever. Using that logic they should make the $50 price $30 premantly. Of course people will still expect "promo" pricing thus Charter then has to offer a $20 "promo" price. Of course then people will expect that to be permanent so then they have to make the $20 price the new permanent price. Then of course they'll, still expect "promo" pricing and they'll have to offer a $10 "promo" price that people will expect to be permanent. So when does it end? When it's free?
Sorry but $50 is a good price, it's cheaper than the old price for 30 meg that was between $58 and $65 depending if you had a modem or not. Go with DSL if you have it. If you don't use much data like you claim then just use cell phone data you are already paying for. |
|
Reviews:
 ·DIRECTV
| said by BF69:said by andyscomp03:IOh well, no more money from me then. You do realize the profit margin on them offering you service for $30 a month is small. For very person that stays on at the $50 non promo price they can afford to lose some people like you. Your logic is flawed.
In business it is always better to keep a paying customer and make a bit of profit than to lose them and make NO profit off them at all.
Customers that can "AFFORD" to pay more will stay regardless of the the price. Value oriented customers will not, perhaps a few lost customers like that don't make a difference, BUT if enough of them start leaving they most certainly do.
A small profit is better than NO profit at all.
Greed appears to be clouding the judgement of these executives especially badly of late. |
|
|
|
grayem
join:2000-09-22
Saint Louis, MO Reviews:
 ·Charter
| reply to BF69
The fact that they finally caved on the $50 minimum for me tells me they are rethinking the $50.00 minimum. They offered $40, which promo price or not is still too high. If I needed 30MB I would maybe not care, but I dont, I need 6 or 10 MB and I just cant and will not pay $40 or $50 per month. |
|
BF69Premium
join:2004-07-28
Camden, TN | reply to horseathalt7
said by horseathalt7:said by BF69:said by andyscomp03:IOh well, no more money from me then. You do realize the profit margin on them offering you service for $30 a month is small. For very person that stays on at the $50 non promo price they can afford to lose some people like you. Your logic is flawed. In business it is always better to keep a paying customer and make a bit of profit than to lose them and make NO profit off them at all. Customers that can "AFFORD" to pay more will stay regardless of the the price. Value oriented customers will not, perhaps a few lost customers like that don't make a difference, BUT if enough of them start leaving they most certainly do. A small profit is better than NO profit at all. Greed appears to be clouding the judgement of these executives especially badly of late. I'm pretty sure the execs at Charter has their geeks do the number crunching. Considering you have ZERO access to their data for you to be so sure on what an appropriate profit margin is a little disingenuous. If the numbers come back that a lower price or a lower speed tier will result in higher profits you can be sure they will do that.
All I know in my area it's either Charter 30 Mbps for $50 or at&t "u-verse" 12 Mbps for $48. If I could get the 18 Mbps tier that would be $53. Sorry 30 Meg for $50 beats 18 Meg for $53 any day of the week even if all I need is 18 Meg. |
|
Reviews:
·DIRECTV
| said by BF69:. Considering you have ZERO access to their data for you to be so sure on what an appropriate profit margin is a little disingenuous. If the numbers come back that a lower price or a lower speed tier will result in higher profits you can be sure they will do that.
You don't need access to "their" numbers because common sense can't be denied. Logic deems that modest profit is better than NO profit, if the customers are going to leave (and trust me it will be a significant number of them. Those that can afford it will continue to pay no matter what.
What I stated DOES result in higher profits. Losing ALL profit from value oriented customers (because they leave) is poor business sense, stupid and short sighted actually. Sounds harsh? Well the truth often times is.
Mr Rutledge is not a wiz simply because he came from the
fruit company. Indeed those customers are a rare breed because they will swallow with complete gullibility any line Apple would feed them and they have endless monetary resources. Most Charter customers don't fall into that catagory do they? |
|
 msmisfit
join:2004-09-13
Lawrenceville, GA
kudos:2 | Rutledge was COO at Cablevision before he came to Charter. Not sure what those Apple comments are about. Apparently worked for awhile at Time Warner Cable also... dates were vague.
He seems to have expensive taste though, according to the Wall Street Journal:
"While chief operating officer of Cablevision, the firm famously paid to helicopter him from his Connecticut home to its Long Island headquarters."
I hope Charter can afford him. Also hope all the belt tightening isn't just to accommodate his continued helicopter service.  Where did they move the headquarters? |
|
| reply to BF69
said by BF69:said by andyscomp03:IOh well, no more money from me then. You do realize the profit margin on them offering you service for $30 a month is small. For very person that stays on at the $50 non promo price they can afford to lose some people like you. I'm not sure why people think promo pricing should be forever. Using that logic they should make the $50 price $30 premantly. Of course people will still expect "promo" pricing thus Charter then has to offer a $20 "promo" price. Of course then people will expect that to be permanent so then they have to make the $20 price the new permanent price. Then of course they'll, still expect "promo" pricing and they'll have to offer a $10 "promo" price that people will expect to be permanent. So when does it end? When it's free? Sorry but $50 is a good price, it's cheaper than the old price for 30 meg that was between $58 and $65 depending if you had a modem or not. Go with DSL if you have it. If you don't use much data like you claim then just use cell phone data you are already paying for. What I cannot understand is why it would have been more profitable for them to offer me the service a few months ago, and tell me I can have the new price (which was slightly more than what I was paying) after my current one expires, than to lose me because they changed their mind. I agree with the other people here that an 8/1 or 10/1 package at $30 would be perfect, even if the $/Mb cost is more than the current 30Mb minimum. Some people with tight budgets are more concerned with being able to have the service than chasing the highest raw speed for the lowest cost per Mb.
$25-30/month, any speed, and no contract with only moderate price increases every few years is what I am looking for. Them not offering it is why I cancelled, it has nothing to do with promo chasing. I do not have data on my cell phone, I just go to the library the few times a month that I need internet. I guess I'm just weird, I'd pay $30 to save a few trips across town, but not $50. I'm sure I'm not alone. |
|
Reviews:
 ·PHONE POWER
| said by andyscomp03:.....I do not have data on my cell phone, I just go to the library the few times a month that I need internet. I guess I'm just weird, I'd pay $30 to save a few trips across town, but not $50. I'm sure I'm not alone.
So while you were at the library posting this, did you happen to see any good books or magazines? |
|
