I only get a 3mbps service. They always tell me that my latency is because I don't have 6mbps, which I know is total BS because they're different things, but I also know that 3mbps is total crap, so I've subscribed to it 4 different times when they sell it to me, and I can't get it. They say I'm too far away from the DSLAM. But they are too lazy to change it in the computer, so every single time I call, it's the same stuff. I'm told it's slow, I can get 6mbps, I subscribe, I don't get it, I tell them I can't get it, they still charge me anyways, I have to argue about my bill, slow service, call, told it's slow, I can get 6mbps...etc, etc.