3 edits | Info: Length of time Canadian ISPs retain IP address logs Starting a new thread vice possibly hijacking another just for information purposes, I will continue to try to find out the length of time that ISPs retain logs. So far I have only found out the following, keep in mind that in the future there may be a legal minimum requirement for retention.
Teksavvy - 3 months, future unknown at this time
Start Communications - 12 months (update - currently under review »IP logging retention ) 27 Dec 12
Bell Canada - so far the answer from the Bell Direct forum page, is that the information falls under the Bell Network and Security teams and is not available to Bell Direct. 27 Dec 12
Please feel free to chime in here if you have information on your ISP.
Edits: to add information/updates |
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 hm
@videotron.ca | Electronic Box: refused to answer.
So we can assume a very long time.
See:
» Data Retention (Privacy policy) |
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 GuspazGuspazPremium,MVM
join:2001-11-05
Montreal, QC
kudos:20 | reply to Toastertech
Nothing in the link you posted has any statement from anybody at eBox, so saying they "refused" would seem inappropriate.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org |
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Hm
@electronicbox.net | Rather than being concerned about the length of time that the ISP's carry logs, why not simply VPN your connection somewhere where this simply doesn't matter? |
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| reply to Toastertech
I read in post in another thread that the guys below keep 30 day logs. It's not good enough, but better then TSI.
»www.broadlinenetworks.com/
Can anyone confirm that this is accurate? |
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| reply to Hm
Thanks for the suggestion Hm, actually have been considering using a VPN although I do not bit torrent so I do not upload or share anything.
Although I do wish the papers would stop saying the present situation with Voltage is about downloading when it appears to me as usual it is the uploading/sharing that will get you into trouble.
As for the log retention it is for information only, mostly because of the rather lengthy thread with regards to Tek's 90 day retention, although some ISPs appear to keep logs for much longer periods, sort of curious which ISPs will let us know their policy. (btw I am not currently a Tek customer) |
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| reply to hm
I have also asked them about their logs a year ago and got no response. |
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hm
@videotron.ca | reply to Guspaz
said by Guspaz:Nothing in the link you posted has any statement from anybody at eBox, so saying they "refused" would seem inappropriate.
He saw it. He refused to answer.
So it's appropriate. |
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| reply to Toastertech
Most ISP's will not divulge this info to you. Why? Because it gives the customer something to think about (aka power) and they don't want you thinking about not signing up with them. The less you know the better for them. |
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| Personally if the ISP will not share this information with a prospective customer, in my case (if I had a choice) it would work the opposite way and make that company an immediate "no go". |
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| reply to Toastertech
I hope everyone makes it public whatever response they get.
Having a company means that I know EXACTLY what makes a company take notice......$$$$$$
So if those of us who feel strongly about our privacy and are vocal start to spread the word about which companies take our privacy more seriously, it will hurt and send the me$$age we want.
Voltage expects the compliant ISP to hand over the sheep......so let's turn into wolve$. |
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1 edit | reply to Fyodor
said by Riplin:Most ISP's will not divulge this info to you. Why? Because it gives the customer something to think about (aka power) and they don't want you thinking about not signing up with them. The less you know the better for them.
Not if it becomes a sales point like speed and quatnity have become.
Remember, it's OUR money that they want and we have control.... |
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| reply to Hm
said by Hm :Rather than being concerned about the length of time that the ISP's carry logs, why not simply VPN your connection somewhere where this simply doesn't matter?
Based on the flack I got in another thread, people are concerned about mistakes being made. So VPN will help the people doing things they shouldn't be, but it won't help the innocent people wrongly accused (which, much like prison, makes up most of the population of dslr!) |
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peterboroAvatars are for posersPremium
join:2006-11-03
Peterborough, ON | reply to Toastertech
said by Toastertech:Personally if the ISP will not share this information with a prospective customer, in my case (if I had a choice) it would work the opposite way and make that company an immediate "no go".
PIPEDA
4. (1) This Part applies to every organization in respect of personal information that
(a) the organization collects, uses or discloses in the course of commercial activities;
8. (1) A request under clause 4.9 of Schedule 1 must be made in writing.
(2) An organization shall assist any individual who informs the organization that they need assistance in preparing a request to the organization.
(3) An organization shall respond to a request with due diligence and in any case not later than thirty days after receipt of the request.
4.9 Principle 9 — Individual Access
Upon request, an individual shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate. Note: In certain situations, an organization may not be able to provide access to all the personal information it holds about an individual. Exceptions to the access requirement should be limited and specific. The reasons for denying access should be provided to the individual upon request. Exceptions may include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security, or commercial proprietary reasons, and information that is subject to solicitor-client or litigation privilege.
4.9.1 Upon request, an organization shall inform an individual whether or not the organization holds personal information about the individual. Organizations are encouraged to indicate the source of this information. The organization shall allow the individual access to this information. However, the organization may choose to make sensitive medical information available through a medical practitioner. In addition, the organization should provide an account of the use that has been made or is being made of this information and an account of the third parties to which it has been disclosed.
4.9.2 An individual may be required to provide sufficient information to permit an organization to provide an account of the existence, use, and disclosure of personal information. The information provided shall only be used for this purpose.
4.9.3 In providing an account of third parties to which it has disclosed personal information about an individual, an organization should attempt to be as specific as possible. When it is not possible to provide a list of the organizations to which it has actually disclosed information about an individual, the organization should provide a list of organizations to which it may have disclosed information about the individual.
4.9.4 An organization shall respond to an individual's request within a reasonable time and at minimal or no cost to the individual. The requested information shall be provided or made available in a form that is generally understandable. For example, if the organization uses abbreviations or codes to record information, an explanation shall be provided.
4.9.5 When an individual successfully demonstrates the inaccuracy or incompleteness of personal information, the organization shall amend the information as required. Depending upon the nature of the information challenged, amendment involves the correction, deletion, or addition of information. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
4.9.6 When a challenge is not resolved to the satisfaction of the individual, the substance of the unresolved challenge should be recorded by the organization. When appropriate, the existence of the unresolved challenge should be transmitted to third parties having access to the information in question.
As part of the request specifically ask how long the retention logs are retained. |
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| reply to Hm
said by Hm :Rather than being concerned about the length of time that the ISP's carry logs, why not simply VPN your connection somewhere where this simply doesn't matter?
because after they all get you on vpns cause your not fighting anyhting they will then require by law all encryption keys be handed over to them... that's the goal and why they are largely silent on said issue.
YOU Better smarten up cause the end of being nice and cosy to them is near. |
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| reply to peterboro
Where exactly is there a requirement that an organization should log the activities of the customer?
News flash, that's what court orders are for in criminal investigations. |
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| reply to Riplin
said by Riplin:Most ISP's will not divulge this info to you. Why? Because it gives the customer something to think about (aka power) and they don't want you thinking about not signing up with them. The less you know the better for them.
would not a threat then of legal action as they are beholden to a privacy law and to make an informed choice on any actual contract all the options that can way in MUST be provided as there is case law that states that if one side knowingly holds back vital information that the contract can be null and void ergo there right to even have the data might be null if they dont tell you....banks have to tell you , your doctor has to provide your stuff the govt ....mostly unles syuo got terror links LOL...and this is why freeodm of information requests can be made as well. |
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| reply to Toastertech
said by Toastertech:Personally if the ISP will not share this information with a prospective customer, in my case (if I had a choice) it would work the opposite way and make that company an immediate "no go".
correct sounds fishy dont it...why bother with them if they cant even be honest to you about a simple thing as logging?
even evil bell and rogers will tell you |
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hm
@videotron.ca | reply to Toastertech
Re: Info: Length of time Canadian ISPs retain IP address logs said by Toastertech:sort of curious which ISPs will let us know their policy. (btw I am not currently a Tek customer)
All of them should (as peterboro pointed out). I'll contact privcom after New Years and ask some questions in regards to this and privacy policies. I didn't like what I saw from Ebox, so I'll use them as an example when I call privcom. And I'll use Start as an example for surpassing the need of data retention.
Have lots of questions that I am unsure of, so no choice but to call them and ask. |
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