 GuspazGuspazPremium,MVM
join:2001-11-05
Montreal, QC
kudos:20 | reply to Toastertech
Re: Info: Length of time Canadian ISPs retain IP address logs Nothing in the link you posted has any statement from anybody at eBox, so saying they "refused" would seem inappropriate.
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Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org |
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 Hm
@electronicbox.net | Rather than being concerned about the length of time that the ISP's carry logs, why not simply VPN your connection somewhere where this simply doesn't matter? |
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| Thanks for the suggestion Hm, actually have been considering using a VPN although I do not bit torrent so I do not upload or share anything.
Although I do wish the papers would stop saying the present situation with Voltage is about downloading when it appears to me as usual it is the uploading/sharing that will get you into trouble.
As for the log retention it is for information only, mostly because of the rather lengthy thread with regards to Tek's 90 day retention, although some ISPs appear to keep logs for much longer periods, sort of curious which ISPs will let us know their policy. (btw I am not currently a Tek customer) |
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hm
@videotron.ca | reply to Guspaz
said by Guspaz:Nothing in the link you posted has any statement from anybody at eBox, so saying they "refused" would seem inappropriate.
He saw it. He refused to answer.
So it's appropriate. |
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| reply to Hm
said by Hm :Rather than being concerned about the length of time that the ISP's carry logs, why not simply VPN your connection somewhere where this simply doesn't matter?
Based on the flack I got in another thread, people are concerned about mistakes being made. So VPN will help the people doing things they shouldn't be, but it won't help the innocent people wrongly accused (which, much like prison, makes up most of the population of dslr!) |
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| reply to Hm
said by Hm :Rather than being concerned about the length of time that the ISP's carry logs, why not simply VPN your connection somewhere where this simply doesn't matter?
because after they all get you on vpns cause your not fighting anyhting they will then require by law all encryption keys be handed over to them... that's the goal and why they are largely silent on said issue.
YOU Better smarten up cause the end of being nice and cosy to them is near. |
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hm
@videotron.ca | reply to Toastertech
said by Toastertech:sort of curious which ISPs will let us know their policy. (btw I am not currently a Tek customer)
All of them should (as peterboro pointed out). I'll contact privcom after New Years and ask some questions in regards to this and privacy policies. I didn't like what I saw from Ebox, so I'll use them as an example when I call privcom. And I'll use Start as an example for surpassing the need of data retention.
Have lots of questions that I am unsure of, so no choice but to call them and ask. |
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 roccaStart.caPremium
join:2008-11-16
London, ON
kudos:12 | said by hm :And I'll use Start as an example for surpassing the need of data retention. Or maybe you could use Start as an example of how a simple customer request asking about our retention policy was answered by the CEO within an hour, who was completely forthcoming with the current policy and committed to shortening that period upon review. I'd imagine that if I was on the other side of that conversation I would think it was pretty cool to see how responsive and customer-focused that company was.
Just say'n.  |
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hm
@videotron.ca | Oh i'm not knocking the openness on that part. Just answering people is above what a lot of other ISP's are doing, as we are seeing. But you are surely not the only one keeping data for a year. It wouldn't surprise me to see an ISP hanging on to data for even longer than this.
As I said, these will just be some examples. These aren't written complaints or anything. Just going to call for info. It's not like PIPEDA spells thing out either.
What is also troubling is that certain ISP's think that parts of their privacy policy are secret and for internal use only. Videotron did this (was in a press release), and it seems Ebox is similar but worse in many ways. So yeah I have a few ISP's I will be using as examples.
But if privcom tells me I can put these in writing as a complaint w/o being a customers of the various companies, then I will. Because Quite frankly, how are people suppose to know stuff if things are kept secret or the ISP owner refuses to answer (you are not in this boat). |
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| reply to rocca
said by rocca:said by hm :And I'll use Start as an example for surpassing the need of data retention. Or maybe you could use Start as an example of how a simple customer request asking about our retention policy was answered by the CEO within an hour, who was completely forthcoming with the current policy and committed to shortening that period upon review. I'd imagine that if I was on the other side of that conversation I would think it was pretty cool to see how responsive and customer-focused that company was. Just say'n. Well.....yeah.....after you disparaged my baby face good looks by calling me a troll! LOL!
As you can see from all the posts, there is a pretty good business model brewing for a company that takes customer privacy to the next level. Now imagine all these people taking your industry leading privacy solution to multi-thousand member sports forums and social media. After all, that is how I learned about TSI and left Rogers after almost 2 decades. |
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roccaStart.caPremium
join:2008-11-16
London, ON
kudos:12 | reply to hm
said by hm :Quite frankly, how are people suppose to know stuff if things are kept secret or the ISP owner refuses to answer (you are not in this boat). Absolutely and I would not be surprised if the CRTC expanded their review on something like the 'wireless code of conduct' to all telecommunications providers in the future. |
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hm
@videotron.ca | said by rocca:said by hm :Quite frankly, how are people suppose to know stuff if things are kept secret or the ISP owner refuses to answer (you are not in this boat). Absolutely and I would not be surprised if the CRTC expanded their review on something like the 'wireless code of conduct' to all telecommunications providers in the future. Yup.
Also, I just may try and involve the CRTC after new years as well as Privcom. Privcom stated on many occasions that the CRTC is just as involved in all this as they are and are in complimentary roles. Privcom also stated the CRTC has more power than they do when it comes down to the privacy aspect of telecom.
So I have a lot of questions to ask them after new years. Now it's all a matter of who I get on the phone. |
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1 edit | reply to rocca
said by rocca 
Absolutely and I would not be surprised if the CRTC expanded their review on something like the 'wireless code of conduct' to all telecommunications providers in the future.
Which of course would take it out of the political sphere. As a Conservative supporter, I can $cream in con$ervative ears...but absolutely vacuum in CRTC ears.
Big mistake was not limiting damages to simple loss of commercial value. I can see where someone downloaded a $5000 piece of software or an entire library of movies would pay the piper, but hardly a $1 business model to a 12 year old downloading a tune.
Of course, if the courts only award $100 damages, you can do something about that by charging $200 per IP for "administration".
Worse yet, politics being what it is, the next government will just leave it in place and blame the other guy. |
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| Logs? What logs? We don't keep logs as it is just another server to have to maintain. |
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| Back on topic......
That's it? All we can come up with is info on three providers? |
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| I already told you why would an isp want to divulge this info to you voluntarily. It only empowers you. That's the last thing they want. They want you to be a sheep, part of the herd. You know..
If it gets bad enough I'll just drop off the net and use anon wifi everywhere. |
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Reviews:
 ·ELECTRONICBOX
| said by Riplin:I already told you why would an isp want to divulge this info to you voluntarily. It only empowers you. That's the last thing they want. They want you to be a sheep, part of the herd. You know..
If it gets bad enough I'll just drop off the net and use anon wifi everywhere.
Actually, according to PIPEDA, they don't have a choice in the matter. They have to not only provide the answers on how long they store your personal information, but also have to show it to you if you request them to do so..... |
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roccaStart.caPremium
join:2008-11-16
London, ON
kudos:12 | reply to rocca
As promised, we have reduced our retention/automated purge process. It is now at 90 days. |
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| said by rocca:As promised, we have reduced our retention/automated purge process. It is now at 90 days.
Where is the one week?
This is no different from TSI so why would I or any other TSI customer change to you? |
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roccaStart.caPremium
join:2008-11-16
London, ON
kudos:12 | We feel that 90 days is a good balance of customer privacy, public safety and internal system / billing requirements. Sorry if you thought this was some competition to lure customers away from other ISP's because it wasn't. It is about responding to the question if a year was required, we said we could do it with less and reduced the period substantially. |
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