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CoxVegas

join:2011-07-25
Las Vegas, NV
kudos:10
reply to PsndCsrV

Re: [NV] Random internet drops

PsndCsrV,

I looked at your modem, and your upstream levels are a little on the low side. Your node looks fine, as do your neighbors.

Do you have any extra cable splitters you might be able to remove to improve things a little?

PsndCsrV

join:2012-12-20
Las Vegas, NV
No splitters currently. I used to have 2 splitters (one in the box outside, and one inside), but I replaced those with straight connectors to help boost the levels since I don't have TV service and don't need all the other outlets in my house.

Is there anything else I can do to try to boost the levels?


CoxVegas

join:2011-07-25
Las Vegas, NV
kudos:10
Besides maybe trying to replace the coax cables and see if that helps, not much. Your best bet at this point is to call in and get a tech visit scheduled - they'll be able to determine if the problem is with your modem or with your wiring.

PsndCsrV

join:2012-12-20
Las Vegas, NV
Hmm, alright.

Thanks for your help!