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BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139

4 edits

A fun forums change for 2013 - Be a Community Star!

Starting in just a few days (January 1st, 2013) I'll be looking for those community members who...

- Regularly participate in the forums and are eager to help others and share their technical experience and who offer consistently timely, accurate and sound advice

- Share the best solutions to customer resolvable technical or service problems with one of our friends

- Share great tech tips, workarounds or methods to get the most out of your Bright House Networks services and/or equipment

- Post high quality community FAQs that benefits our community friends

Community members who consistently demonstrate the above characteristics will be recognized in our online community for their efforts.

To help you identify those tips, tricks, posts and other things that meet this criteria look for my approval flag of the post.

So here's your chance to stand out in our community and help our mutual community friends with their Bright House Networks related user resolvable concerns and also build solid online relationships here at Broadbandreports.com.

There is one catch.... you must be a registered member here at Broadbandreports as members will be tracked via their registered user ID's.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



anonydad

@bhn.net

Re: A fun forums change for 2013

said by BHNtechXpert:

Starting in just a few days (January 1st, 2013) I'll be looking for those community members who...

- Regularly participate in the forums and are eager to help others and share their technical experience and who offer consistently timely, accurate and sound advice.

- Share the best solution to a customer resolvable technical or service problem with one of our friends

- Share a great tech tip, workaround or method to get the most out of your Bright House Networks services and/or equipment

- Post a high quality community FAQ that benefits our community friends

Community members who consistently demonstrate the above characteristics will be recognized in our online community for their efforts.

To help you identify those tips, tricks, posts and other things that meet this criteria look for my approval flag of the post.

So here's your chance to stand out in our community and help our mutual community friends with their Bright House Networks related user resolvable concerns and also build solid online relationships here at Broadbandreports.com.

That is going to be hard to find.

1. The community can no longer help with issues because they get an almost instant response telling them to go to the private forum.

2. You criticize and dismiss every tip, idea, and solution that is posted by anyone else than yourself.

Just keep doing what you are doing, is easier than having to deal with any other ideas you have.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139

2 edits

said by anonydad :

said by BHNtechXpert:

Starting in just a few days (January 1st, 2013) I'll be looking for those community members who...

- Regularly participate in the forums and are eager to help others and share their technical experience and who offer consistently timely, accurate and sound advice.

- Share the best solution to a customer resolvable technical or service problem with one of our friends

- Share a great tech tip, workaround or method to get the most out of your Bright House Networks services and/or equipment

- Post a high quality community FAQ that benefits our community friends

Community members who consistently demonstrate the above characteristics will be recognized in our online community for their efforts.

To help you identify those tips, tricks, posts and other things that meet this criteria look for my approval flag of the post.

So here's your chance to stand out in our community and help our mutual community friends with their Bright House Networks related user resolvable concerns and also build solid online relationships here at Broadbandreports.com.

That is going to be hard to find.

1. The community can no longer help with issues because they get an almost instant response telling them to go to the private forum.

2. You criticize and dismiss every tip, idea, and solution that is posted by anyone else than yourself.

Just keep doing what you are doing, is easier than having to deal with any other ideas you have.

1. The reality is that a significant number of things posted are not customer resovable or require review of customer equipment or account data and therefore will be directed to the direct forums for a resolution. Community members should not have to wait hours or days for a response to their concerns so customer resolvable threads that remain unanswered for a period of time will get an answer from me. None of this is going to change.

2. Thats a pretty harsh statement coming from an anon poster who has never posted here or made the effort to participate in our forums previously. There is a difference between good advice and bad advice the later of which will not go unchecked as it serves the poster with the question and the community at large no good. We want the forums to be a positive place full of good and sound advice that folks can utilize not a place full of the usual broadband and cable "urban legends" and nonsense that pollutes the web.

Anyway thank you for your opinion and based on your post I take it we won't be expecting your contributions to the forums. Have an awesome 2013.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



Guide_Tim

join:2012-02-28
Taft, CA
kudos:1
Reviews:
·Bright House
reply to anonydad

Looks like someone woke up on the wrong side of bed this morning
I for one love to help and give advice especially on the internet related issues. I see others participating and helping other members in the BHN community a positive thing and I offer 100% of my support
--
Bakersfield Region Taft CA Brighthouse Customer Since 2003



sambowomble
Are you sure? If not check again
Premium
join:2009-11-23
Murfreesboro, TN
Reviews:
·Comcast
·Verizon Wireless..
·Time Warner Cable
·Bright House
reply to BHNtechXpert

Re: A fun forums change for 2013 - Be a Community Star!

It would be a great opportunity to help out especially working for a supermarket data center and providing sensible, simple, and helpful support. The more you know the more you grow and in turn able to support others.
--
From the Tampa Bay RoadRunner/Brighthouse Market



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139

said by sambowomble:

It would be a great opportunity to help out especially working for a supermarket data center and providing sensible, simple, and helpful support. The more you know the more you grow and in turn able to support others.

:)

Some problems take more than one mind to solve...especially pesky networking and pc/software issues. While I try to be on top of everything its impossible to know all. Besides I think you guys really want to help each other and this is a way to recognize those who really put forth the effort here.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



sambowomble
Are you sure? If not check again
Premium
join:2009-11-23
Murfreesboro, TN
Reviews:
·Comcast
·Verizon Wireless..
·Time Warner Cable
·Bright House

Well I support about 20000 store, office, and warehouse computers as well as other data technologies such as ISDN, T1, T3, DS3, OC12, OC48 SONET and soon 10GIG connections so it would be a pleasure to help where I can. Have been and continue to be a BH subscriber and fan for many years.
--
From the Tampa Bay RoadRunner/Brighthouse Market



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139
reply to BHNtechXpert

Yea Sammy I think you would be a good candidate

Expand your moderator at work


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139
reply to BHNtechXpert

Re: A fun forums change for 2013 - Be a Community Star!

Reminder



sambowomble
Are you sure? If not check again
Premium
join:2009-11-23
Murfreesboro, TN

I reminded me



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139
reply to BHNtechXpert

lol



neonhomer
KK4BFN
Premium
join:2004-01-27
Edgewater, FL
reply to anonydad

Re: A fun forums change for 2013

said by anonydad :

1. The community can no longer help with issues because they get an almost instant response telling them to go to the private forum.

I'm not a big fan of the direct forums either, but they are necessary to prevent account information from being spread across the Internet. I use them because it is a lot easier than spending hours on the phone. I've seen posts where there was community help with little to no BHN intervention.

said by anonydad :

2. You criticize and dismiss every tip, idea, and solution that is posted by anyone else than yourself.

Not necessarily. I've seen (and posted) tips/tricks/fixes that were not shot down.

I'm not a big fan of the direct forums either, but they are necessary to prevent account information from being spread across the Internet. I use them because it is a lot easier than spending hours on the phone.
--
"F is for Fire that burns down the whole town...
U is for Uranium...... Bombs...
N is for NO SURVIVORS!!!!!" Sheldon Plankton

Keep Calm and Carry On


sambowomble
Are you sure? If not check again
Premium
join:2009-11-23
Murfreesboro, TN

Just to ask, is there a reason why maybe you are not a big fan? Is there maybe some improvements that BHN can improve, do more, do less, or anything to make you become a fan? Just curious.



gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
reply to BHNtechXpert

Re: A fun forums change for 2013 - Be a Community Star!

I believe this is a great idea and would be happy to help out any way that I can.



bigdaddy

join:2009-11-18
kudos:2
reply to BHNtechXpert

Count me in too.



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139

said by bigdaddy:

Count me in too.

I was hoping you would say that...


bigdaddy

join:2009-11-18
kudos:2

said by BHNtechXpert:

said by bigdaddy:

Count me in too.

I was hoping you would say that...

lol


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139

said by bigdaddy:

said by BHNtechXpert:

said by bigdaddy:

Count me in too.

I was hoping you would say that...

lol

Now show Mr. IT man....let's see what you're made of
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



bigdaddy

join:2009-11-18
kudos:2

said by BHNtechXpert:

Now show Mr. IT man....let's see what you're made of

Mr. IT Man is Coming Soon to a Data Center near you. lol


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139

said by bigdaddy:

said by BHNtechXpert:

Now show Mr. IT man....let's see what you're made of

Mr. IT Man is Coming Soon to a Data Center near you. lol

Be afraid...very very afraid...
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~


Keiro

join:2005-10-25
Bakersfield, CA
kudos:1
reply to BHNtechXpert

Joining in on the chorus here.

I'll offer what help I can myself.

... Though I've yet to figure out how to get my notification preferences to permanently stick to Email... :|



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139

said by Keiro:

Joining in on the chorus here.

I'll offer what help I can myself.

... Though I've yet to figure out how to get my notification preferences to permanently stick to Email... :|

And you did great today Your first approval on your wireless explanation...good job!
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~


Keiro

join:2005-10-25
Bakersfield, CA
kudos:1

said by BHNtechXpert:

said by Keiro:

Joining in on the chorus here.

I'll offer what help I can myself.

... Though I've yet to figure out how to get my notification preferences to permanently stick to Email... :|

And you did great today Your first approval on your wireless explanation...good job!

Thanks! I totally forgot about interference from the microwave and phones... hah. But I thought I covered it pretty well.

Also, figured out how to get it to stick to e-mail preferences... so much appreciated on the approval.
--
Wanderer of the Stars...

Heimkoma Services and EidolonHost


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139
reply to BHNtechXpert

Please congratulate Keiro and Tim34CA as our February 2013 Community Stars.

Tim34CA can always be counted on to get folks to the right forums section so they get help fast and his friendly and constant desire to be helpful is much appreciated!

Keiro consistently delivered the most technically relevant and correct answers to other member questions in February. His willingness to help and technical expertise is much appreciated.

To both of you... thank you for helping make our community strong, friendly and a wealth of reliable information for our mutual friends. I'll be in touch with you over the weekend.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139
reply to BHNtechXpert

March was an odd month with lite posting and opportunities to help so I'm looking to April for finding those Community Stars!



Guide_Tim

join:2012-02-28
Taft, CA
kudos:1
Reviews:
·Bright House

I agree March did not see many new posts on here. Maybe it will pickup some this month
--
Taft CA Bright House Customer Since 2003 Lightning 60/5 Motorola SB6141


Keiro

join:2005-10-25
Bakersfield, CA
kudos:1

said by Guide_Tim:

I agree March did not see many new posts on here. Maybe it will pickup some this month

I noticed much the same. "... Huh, the Internet Gods must be happy with us." was my thought.
--
Wanderer of the Stars...

Heimkoma Services and EidolonHost


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139
reply to BHNtechXpert

I agree while I love to work with you guys much of what I do is service related and the less of that the better..it means we're doing a great job. Thats okay with me...because then I can focus on some exciting things that I will probably post the invite to shortly and also work with folks on pet projects like home networking tips/tricks etc.



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:139
reply to BHNtechXpert

We have a new Bright House Community Star for the month of April who will be announced shortly.