 BobAccount deleted join:2012-07-22 New Jersey | reply to dm145
Re: [iO] New Guide Rollout It may have to do with the number of call center calls they can handle as a result of the roll-out. |
|
 dm145 join:2009-12-12 Clifton, NJ Reviews:
·Optimum Online
| said by Bob:It may have to do with the number of call center calls they can handle as a result of the roll-out. that's lame you'd have to be pretty dense not to be able to figure out a new guide how many users would waste time calling to begin for with |
|
 Reviews:
·Optimum Online
| reply to Bob said by Bob:It may have to do with the number of call center calls they can handle as a result of the roll-out. It was supposed to be done, but got bumped when another area got delayed. I'm guessing within the first full week of January.
Seeing as they were doing 3-4 areas a week for 2-3 weeks, and was originally hoped to be completed in the course of 1 month, it doesn't have to do with manpower or concerns of users being stupid. |
|
|
|
 | I just wish they'd fix the random freezing between 11:30-2am... Having less than 24 hours worth of guide information makes no sense for a "cloud" based guide. |
|
 | For me it's between 10:00 PM and 12:15 AM. |
|