I've been following this forum for awhile now, as a long time customer of TSI, I am too thinking of switching, it's right now 50/50 for me. I've been through many transition periods with TSI when their DSL went through the UBB issue and the growing pains when they first brought in cable access to our city and now this. I do have to admit, it has me kind of scared, even though I'm not on the "list", if TSI gives in on the 14th, they will be an easy target for other companies that are probably implementing tracking as we speak, once one bully takes your lunch money easily, the others will follow suit.
I agree with TX, I was also once falsely accused of something that I did not do, trust me, it's not as hard as anyone thinks, just because it's never happened to YOU doesn't mean it doesn't happen.
I don't know about you guys, but I have 3 teens at home, I can't keep an eye on them 24/7 when they are using the internet, no one can and if anyone says they do, they are lying so don't even try cause you're full of it. I don't want to get a letter cause my daughter downloaded some mp3 she wanted to play at her friends sleep over, really.
The thing with me is that I can't feel safe using my internet anymore after all this with TSI, I use the internet for my business and to think that now there's even "more" prying eyes really doesn't give me much confidence.
I agree, keeping a shorter log retention probably would be the best idea, just the thought of keeping someone's usage log for that long gives me the hibbee jibbees..
TX is correct, business is business, when it comes down to it, it's bottom line and share holders, we really don't matter. I've worked in retail for years and it's kind of similar, managers will pat you on the back for selling lots and do the "rah rah" meetings in the morning and talk about "good" costumer service blah blah blah, but when the time comes, they will not hesitate to pull the carpet out from under you and can your ass if it means a better bottom line.