nahrah join:2012-11-09 Hesperia, CA |
to BETA4
Re: Slow internet speeds at night Back to sluggish internet |
I too have this problem again. I've had 4 tech visit, new underground from street to house, and new connectors and signal check. Turn out the node I was on was overloaded, so they moved me to a new one. To top it off they just barely fixed it now its back to sluggish speed between 8pm-12am. I have the same internet speed subscription as you too. If Fios was available in my area I would drop charter in a heartbeat. Supposedly, Verizon is going to roll out Fios in my area in 2013 after putting a hold on it. |
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88615298 (banned) join:2004-07-28 West Tenness 1 edit |
88615298 (banned)
Member
2012-Dec-30 5:46 am
said by nahrah: Verizon is going to roll out Fios in my area in 2013 after putting a hold on it. Where did you read that? As far as I know Verizon is done with their FiOS build-out for the foreseeable future except for areas where they are contractually obligated to build out. And I don't remember any place in California being one of them. By the way here is their pricing. This is 2 year contract pricing, $5 more without a contract. 15/5 - $70 50/25 - $80 75/35 - $90 150/65 - $100 300/65 - $210 Now their 150/65 tier beats Charter's 100/5 tier for sure. But their 15/5 pricing is a joke. And people come here and complain that CHARTER doesn't have any low price internet tiers. |
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Razoul join:2012-10-09 Crestline, CA |
to nahrah
said by nahrah:I too have this problem again. I've had 4 tech visit, new underground from street to house, and new connectors and signal check. Turn out the node I was on was overloaded, so they moved me to a new one. To top it off they just barely fixed it now its back to sluggish speed between 8pm-12am. I have the same internet speed subscription as you too. If Fios was available in my area I would drop charter in a heartbeat. Supposedly, Verizon is going to roll out Fios in my area in 2013 after putting a hold on it. Also @BF69 - they're stilled rolling out FiOS in contractually agreed areas afaik, just because they won't roll out to any new areas doesn't mean they don't have to finish lighting up areas they promised to do. nahrah, I've seen them stringing fiber down off Rock Springs Rd a month or two back. I know it's the extreme edge of Hesperia almost to Apple Valley, but they're definitely still putting FiOS out in the area. |
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nahrah join:2012-11-09 Hesperia, CA |
nahrah
Member
2012-Dec-30 5:51 pm
Thats the funny thing, I'm off main st right by the 15 freeway, in the fairly new housing development and I don't have Fios, yet 2-3mi east on Main St they do.
@BF69 I spoke with a representative in person, that had setup a little booth inside Walmart. Said if they gain enough interest they will re roll out Fios in the area in 2013. |
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to 88615298
said by 88615298:
Now their 150/65 tier beats Charter's 100/5 tier for sure. But their 15/5 pricing is a joke. And people come here and complain that CHARTER doesn't have any low price internet tiers.
Yeah, so Charter is less reprehensible because they goose the customer a "bit less" then the competitor? LOL |
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your moderator at work
hidden : Trolling
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cork1958Cork Premium Member join:2000-02-26 |
to 15444104
Re: Slow internet speeds at nightsaid by 15444104
Yeah, so Charter is less reprehensible because they goose the customer a "bit less" then the competitor? LOL
That should say a "bit less than SOME competitors" In areas where Charter may actually have some competition, I bet they don't goose some one as much. Funny thing is, if you've ever noticed, is that Charter is not in many areas where they actually have decent direct competition. I'm not counting your basic DSL either. |
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BETA4
Member
2013-Jan-2 11:28 pm
I managed to get a hold of the area superviser or whatever; David benjamin, called him up, he told me to email him my info which I did, got a reply this morning that he will be looking into the matter.
We will see how this goes, but seeing at what has been done, or lack of, I don't have high hopes. Charter has gone down the toilet. |
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BETA4 |
BETA4
Member
2013-Jan-13 10:40 pm
I have reached out to David via email and by phone and no answers or reply. I guess Charter is in a period where it wants to tonally disregard its customers. I think it's time to send an informal complaint, this slow internet issue due to overloaded nodes is unacceptable. |
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Contact your local Public Utilities Commission and file a complaint with them. That will get them off their butts |
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15444104 (banned)
Member
2013-Jan-16 5:55 pm
said by Strange Data:Contact your local Public Utilities Commission and file a complaint with them. That will get them off their butts Yes, unfortunately it appears that Charter is going the way of ATT or even worse. Only thing that will get their attention is having the PUC or FCC get on them. |
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