said by takeahike:
This is my full-time "job."
And thus not Enterprise IT related. Your post is about the hassles of fixing people's #@$!!
computers, when the very NAME of this forum is "No
, I Will Not
Fix Your #@$!!
I used to do side work along these lines, and for me it was more trouble than it was worth. (and I charged $90-100/hr) I only work for family now.
Bottom line is if you choose to do jobs like this, then you choose to work on all the craptastic low-end Dells, HPs, etc. no matter how cheaply made or hard to work on they are. As others have said, most companies have a standard model or set of models, which I guarantee their tech support staff have learned how to work on with their eyes closed.