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xan_user

join:2004-11-18
Santa Rosa, CA
reply to xan_user

Re: exede; should I just fix issues myself, or deal with CS?

i think it was bought through a local re-seller. ?
the worry i have with having a van roll is, if the type of tech they send is anything like the original, its a complete waste of everyone's time.

unfortunately, its nearly impossible for me to be onsite...especially given the flakiness of installers appointment windows...

(real bummer is, my parents tipped him $40...)


DrStrangLov

join:2012-03-28

said by xan_user:

i think...a local re-seller. ?

Find out specifics...

quote:
1) he used the old copper jacketed steel line from the dway install.
Find out specific brand/model-#

If steel line, it has to go...it will not work correctly.