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Stewart

join:2005-07-13
kudos:28
reply to Goliath13

Re: Alternative to voip.ms ?

said by Goliath13:

So, if I have 3 telephones with 3 DIDs, I would need 3 users ...

Not necessarily. "Users" correspond (roughly) to SIP registrations. If you have three stand-alone IP desk phones, without a PBX or other consolidation hardware at your end, you would need three users, even if you have only one DID. However, if you have e.g. a Gigaset or Panasonic cordless IP phone system, you could have DID A ring handset A, DID B ring handset B, etc., with only one user. You could do the same thing with two OBi202s, though I'd recommend one user per ATA, so a failure of one device won't affect the other(s).

If you have two or more DIDs, e.g. one toll-free and one local, with incoming calls routed in the same phone(s), the extra DIDs would not require additional users.

What VoIP hardware do you have? What behavior do you want when each of your DIDs are called?

Goliath13

join:2009-07-10
We have 3 Polycom VVX 500s and 1 Polycom VVX 600.

We're sharing 3 DIDs between the 4 phones.

Two lines are shared between 3 phones. 1 Did is for a standalone phone and isn't shared.

I don't have a PBX setup and Polycom unfortunately doesn't have a line-seize setting to allow it to choose Line * on handset or speaker phone pickup. What I've done is make the CallWithUs line the top most line. It's a crude solution but it does the job. Whenever the handset or speakerphone is picked up it goes to line 1.

I'd like all 3 phones to ring whenever a call is made to the 2 Dids. Whoever picks up would answer and if need be can transfer the call between the other phones.

Voip.ms' sub-accounts feature got the job done really nicely but their reliability is a different story.

SCADAGeo

join:2012-11-08
N California
kudos:2

1 recommendation

said by Goliath13:

Voip.ms' sub-accounts feature got the job done really nicely but their reliability is a different story.

Voip.ms had a rough month.

MartinM mentioned that the new Toronto location is coming online in January, and it's supposed to have more capacity, too.

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
This has been a tough year all around, and I don't just mean VoIP.

I look forward to 2013 and hope that it will be good for all of us.

¡Feliz Año Nuevo!

JJ_GTA
Premium
join:2009-04-01
Ontario
Reviews:
·voip.ms
·Anveo
·TekSavvy Cable
reply to Stewart
said by Stewart:

Panasonic cordless IP phone system, you could have DID A ring handset A, DID B ring handset B, etc., with only one user.

How do you have multiple DIDs ringing different handsets with only one user/subaccount? I have setup separate users/subaccounts to handle the DIDs ringing to different stations.

I am happy with VoIP.ms and Anveo. They work differently but both have the pros/cons just like any provider.


Arne Bolen
Happy Anveo customer
Premium
join:2009-06-21
Cyberspace
kudos:4
Reviews:
·Anveo
·voip.ms
reply to PX Eliezer70
said by PX Eliezer70:

I look forward to 2013 and hope that it will be good for all of us.

(20)13 = The Lucky Number.
--
My VoIP News


VexorgTR

join:2012-08-27
Sheffield Lake, OH
kudos:1
Reviews:
·voip.ms
My opinion on a voip provider will depend on your usage (in minutes) and reliability needs. If your DID's are for a business that gets TONS of calls, I have one idea... if its for a home office that gets moderate calls, it's another thing.

Please add that detail.