H2OuUp2Happy to be herePremium
Oklahoma City, OK
reply to gambothell
Re: [Rant] UPS delivery will not ring the doorbell The sensor on the Package Car is called Telematics. It monitors the number of backs, seat belt occurrences, (how many times it was off for how long, distance traveled) speed, and if the driver recorded any information in his DIAD while stopped or while traveling.
The backing has several elements, # of backs, did the driver back first (before or after the stop), distance, and speed of the back.
It also keep a record of the drivers entire day how many packages, stops, time it took, where they parked, all kinds of information.
A report is generated daily and if the driver is a "target" or MHN (most help needed) driver they will be talked with.
Now, if the supervisor doesn't get with the driver then nothing happens.
UPS' idea is to use technology to monitor the employees, and cut down on management. So far it isn't working out as good as they would like, though if you read the press it wonderful. In reality the local management is so overwhelmed that they don't use it as it is intended.
Aging in all boils down to the driver. A good driver makes UPS look good, and a bad driver makes them look bad. More times that not management doesn't have a lasting impact on the driver, they always return to their ways, but there are some that do.
He is no fool who gives up what he cannot keep, to gain what he cannot lose. - Jim Elliot