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JonF
Premium
join:2012-11-22
Chatham, ON
reply to oneonthefly

Re: ruined xmas.. ty tek sav

Hi oneonthefly,

As per our phone conversation. We are sorry that this activation went though, And I am sorry that none of the options that we had for you would work.

In the future, If you wish to get our DSL service, Please keep us in mind. We would be happy to have you apart of the Teksavvy family!

Thank you for your time talking to us today.
--
TSI Jon F (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee (»»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork


oneonthefly

join:2013-01-02
Whitby, ON

hello,. ty for call and one offer,.. the dry loop 6 mbps for approx 70 tax in is far to much compared to the other big two providers,. and far more than the cable first offered for speed and service... guess i'll wait and hope for refund and shop around again.. ty for trying



dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..

said by oneonthefly:

hello,. ty for call and one offer,.. the dry loop 6 mbps for approx 70 tax in is far to much compared to the other big two providers,. and far more than the cable first offered for speed and service... guess i'll wait and hope for refund and shop around again.. ty for trying

Wasn't the refund issue dealt with?

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

oneonthefly

join:2013-01-02
Whitby, ON

they say they will send em refund soon,. when modem gets back to them,. i refused accept it at post office per thier instructions,.. so hopefully i'll get refund soon in mail i guess? i'll wait for that then shop around... few more days or weeks without xmas present for kids i guess.. all i can do.. after all this, tek sav still claims up to rogers to authorize a service... i still fail to see why this auth. is not confirmed 100% before tek accepts money and welcomes one into their family.. cart before the horse in my humble opinion..?



dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..

2 recommendations

said by oneonthefly:

they say they will send em refund soon,. when modem gets back to them,. i refused accept it at post office per thier instructions

Seems to me that the least TSI can do under the circumstances is verify that delivery was in fact refused (one phone call) and issue a refund (a half dozen mouse clicks / key strokes).

TSI? Come on man. Make it right.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
reply to oneonthefly

If you can't get DSL from TSI, you probably won't get it from anyone other then BHELL, so shopping around won't really help.



fourboxers
Co-Lead Mod
join:2003-05-04
Toronto, ON
reply to dillyhammer

(topic move) ruined xmas.. ty tek sav

Moderator Action
The post that was here (and all 10 followups to it), have been removed.