said by dillyhammer: said by crazypants:
customers are paying $68 a month and they should get a reasonable up-to speed.
For every DSLr user that would come here and lambast TSI for a weak connection, there are 20 Gramma Jones's and 20 Uncle Bobs that'll pay $68 a month every month without ever looking at their bill and be thoroughly ignorant of what they're getting for that $68. They connect. They get their email. They look at their Facebook. They're happy. That's it that's all.
Customers like us that are analyzing every bloody bit byte and baud are a total pain in the ass and barely worth the trouble.
i don't really think that is TSI's target market. it's also really bad form to oversell a service, this isn't the 90s anymore.