dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
8
share rss forum feed


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to Mark777

Re: Teksavvy = lip service, no action

Hi Mark,

What I am saying is that all of the signs point to the equipment you are using, and more recently possibly caused by the SLPPP service you had in conjuction with your equipment.

Jon did not agree or deny that it the Node is carrying the issue, he was just trying to get your stuff fixed.

You were basically asking him to put a ticket through and waive the DMC, which is why he came to me. I told him no until we can rule out the equipment which is what he is trying to help you out with.

At the end of the day, I have my fingers crossed that the recent changes you both have made on the last call will resolve your issue once and for all. If not, and nothing is unchanged on your setup, I will be more than willing to get Bell out there.

Regards,

Andre
--
TSI Andre
Director of Service Delivery
Authorized TekSavvy Employee ( »TekSavvy FAQ »Official support in the forum )
Follow me on Twitter!


Leathal
Premium
join:2002-02-09
canada
kudos:2
This is why I got away from DSL anything. Its too much head ache at the end of the day. I have had very little issues with my Tek cable.

JMJimmy

join:2008-07-23
Reviews:
·TekSavvy DSL
said by Leathal:

This is why I got away from DSL anything. Its too much head ache at the end of the day. I have had very little issues with my Tek cable.

I've had only 1 issue with SLPPP - the major difference for me is upload. Cable just doesn't compare and it makes such a big difference.