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VegasG

join:2013-01-03
Las Vegas, NV
reply to Leviathan

Re: Century link -- Recent changes that you may not noticed

I just spent one hour and twenty minutes on the phone with a CL rep who ended up "escalating" the issue.

If it's not fixed within the next forty eight hours, I'm done. Cox Cable has comparable plans in Las Vegas and there's no need to put up with yet another week of nightly useless online chats with "tech" reps and phone calls.


Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV
kudos:5
said by VegasG:

.... If it's not fixed within the next forty eight hours, I'm done. Cox Cable has comparable plans in Las Vegas ....

I have had Cox in LV for 10 years after moving here. Not a single complaint, call to tech support, or a tech visit.

If you are serious about Cox, why wait any longer?

This is one of the reasons that I am following CL. I wanted to see how the LV folks are doing before I might make a change.
--
"You can observe a lot by watching". Yogi Berra


Vegas Guy

@embarqhsd.net
Well, I didn't need any confirmation that cancelling CenturyLink was a good idea but they decided to hit me with a $16 fee for cancelling the account despite being a customer for more than a year.

I'm off to the public utility commission sites here in Nevada to file a complaint.

What a disgusting way to do business from a pathetic excuse for an ISP.