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resa1983
Premium
join:2008-03-10
North York, ON
kudos:10

1 recommendation

reply to TraderOne

Re: Teksavvy Voltage motion - Looking for some advice

said by TraderOne :

said by [bquote=Brandon411 :

Let's remember, too, that TekSavvy did not simply hand over information to Voltage. They requested that the court postpone the motion hearing to allow enough time to notify those affected - which in turn has allowed CIPPIC to step forward, and given those affected the chance to prepare as they see fit. I don't think that TekSavvy is getting enough credit for that good act.

I would like to ask what the difference between 1 and 2 is?

1. I will notify you, then hand over your information to a jerk

2. I will hand over your information to a jerk

Frankly, I don't see a difference. At the end, Teksavvy will happily hand over your private information to a third party and doesn't give a sh*t about what that will put its customers into.

Here comes two questions.

1. Why does Teksavvy gather my private information and keep it for 90 days without any good reasons?

2. Why does Teksavvy refuse to take action in court to fulfill his obligation of protecting customer's privacy? Don't tell me notifying its customers by saying "I will give you up" and roll over is a good act of protecting customers' privacy.

The difference is that with 1, you have the option of getting yourself a lawyer first to fight the court order that would reveal your information. With the 2nd, I don't believe you get time to find a lawyer and fight the court order before your information has to be legally handed over under penalty from the courts.

1.
The 'private' information that Voltage wants, is essentially, your billing information (minus your actual credit card numbers, etc) which TSI needs to keep on file as long as you're a customer.. They need to know name, address, phone numbers, etc. ie, Contact info & address of service.

I think the only thing they keep 90 days, is the IP address history. I'm sorry, unlike some others, I do believe child porn investigations are a good reason to keep IP history for 90 days. That kind of scum deserve to be locked in a hole.

But the 90 days is also for billing discrepancies to be dealt with, as well as dealing with those DMC charges Bell doesn't bother charging TSI immediately for, and sometimes bills DMC charges for no actual rollout. Those need to be fought, and they need to have supporting info.

2.
The thing is, that Teksavvy didn't have to inform customers about the court order until AFTER it was already issued. They also didn't have to fight the court order - a few other ISPs in November didn't.

TSI fought for extension of the court order in order to inform their customers, and buy people time to get lawyers and make a decision as to what to do.
--
Battle.net Tech Support MVP


TraderOne

@teksavvy.com

said by resa1983:

The difference is that with 1, you have the option of getting yourself a lawyer first to fight the court order that would reveal your information. With the 2nd, I don't believe you get time to find a lawyer and fight the court order before your information has to be legally handed over under penalty from the courts.

What I am saying is that notifying its customer or not makes no difference on Teksavvy's stance on protecting its customers' privacy. At the end, Teksavvy will happily hand over its customers' private information. Teksavvy does not give a sh*t about protecting its customers' privacy.

said by resa1983:

1.
The 'private' information that Voltage wants, is essentially, your billing information (minus your actual credit card numbers, etc) which TSI needs to keep on file as long as you're a customer.. They need to know name, address, phone numbers, etc. ie, Contact info & address of service.

I think the only thing they keep 90 days, is the IP address history. I'm sorry, unlike some others, I do believe child porn investigations are a good reason to keep IP history for 90 days. That kind of scum deserve to be locked in a hole.

But the 90 days is also for billing discrepancies to be dealt with, as well as dealing with those DMC charges Bell doesn't bother charging TSI immediately for, and sometimes bills DMC charges for no actual rollout. Those need to be fought, and they need to have supporting info.

I consider the linking between IP address and my personal identification as my private information. It tells where i go in the internet. That is what happens in the Voltage's troll. I don't mean I will do bad thing in the internet. It is just that I want to browse the web freely without being tracked by some unknown third party. So, Please don't tell me something like "if you do nothing wrong, you don't have to be scared". If you do believe "if you do nothing wrong, you don't have to be scared", I will take a camera and follow you all around and tell you " if you do nothing wrong, you don't have to be scared".

I don't think child porn investigation is a good reason to keep a 90 days log. A 2 days log can help child porn investigation as well. Child porn investigation is important. Protecting people's privacy is also important. I don't see how child porn investigation over rules privacy protection.

If Teksavvy has a business need to keep 90 days log. I have no problem with that as long as Teksavvy guards this log of private information as hard as it can. But, Notifying its customers by saying "We will hand over your private information. Sorry, you are on your own" is not a good way of showing how much Teksavvy values their customers' privacy. It just simply shows Teksavvy does not care about its customers' privacy at all.


TraderOne

@teksavvy.com
reply to resa1983

said by resa1983:

2.
The thing is, that Teksavvy didn't have to inform customers about the court order until AFTER it was already issued. They also didn't have to fight the court order - a few other ISPs in November didn't.

TSI fought for extension of the court order in order to inform their customers, and buy people time to get lawyers and make a decision as to what to do.

I expect everybody to do their job and fulfill their own obligations. There are three parties involved in the Voltage't troll, Voltage, Teksavvy, Teksavvy's customers.

For Voltage, its job is to scare people to get its dirty money. Its obligation is to die miserably because it really creates a bad reputation for itself.

For Teksavvy's customers, their obligation is to browse the web wisely. Their job is to find legal assistance to protect themselves and not to expect somebody else to do it for themselves when sh*t litigation comes up .

For Teksavvy, its job is to provide its customer's with supreme internet service. Their obligation is to protect its customers privacy when sh*t litigation comes up.

Everyone needs to do their own work and fulfill their obligation. Customers will hire lawyers to fight in the court does not mean it is OK for Teksavvy to lay back and hand over its customers' private information without a fight ( Notifying its customers is not a fight).

Sure, Teksavvy does not need to inform customers about the court order before it is issued. Sure, a few ISPs in Canada just hand over their customers information without a blink of eyes. But, that does not mean Teksavvy is doing a good job by rolling over after informing its customers. A piece of sh*t stinks less in a pile of sh*t does not make it a diamond. It is still a piece of sh*t.

funny0

join:2010-12-22
reply to resa1983

said by resa1983:

odd cant quote you
all ihav eto say is your wrong more or less
cause after you get my information using a false filing we file a class action countersuit that says your wrongly filed for commerical infringment with no proof and then ask for an injunction to stop any and all monies that you gain until the countersuit can be heard.

that buys a lot of time and EVERY person has the right to an attorney after this and if you lawyer up 2300 people and get each and everyone of them to hear those charges and then do the countersuit in the proper class action fashion it cna get heard a lot quicker and thus it will have been heard before that main case and then there gonna have problems.

not a lawyer just played a tactical simulation games..lol