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JigglyWiggly

join:2009-07-12
Pleasanton, CA

1 edit
reply to krafty1

Re: [Rant] Customer Service Awful!

yeah they can be pretty bad
the other day i called and i got transferred 4 times and then they sent me to the buisness class support by accident and then they restart the whole thing after that
ugh

then when I got someone, it was some sassy lady and the second I said I don't like their solution they asked if I wanted to cancel my service. I asked if I could talk to someone else and they said no.

those people need to get fired asap lol


CCI

@comcast.net
All of the California call centers were closed.


PeteC2
Got Mouse?
Premium,MVM
join:2002-01-20
Bristol, CT
kudos:6
Reviews:
·Comcast
reply to JigglyWiggly
said by JigglyWiggly:

when I got someone, it was some sassy lady and the second I said I don't like their solution they asked if I wanted to cancel my service. I asked if I could talk to someone else and they said no.

I have been extremely lucky with Comcast CS to date, however, people are people...the good, the bad, and the ugly, eh? If I got someone like that, I would simply terminate the call and redial. Life is too short to deal with someone who is obviously having a bad day...

Not to let Comcast off the hook, but it is safe to say that the woman involved was not following any of Comcast's customer service guidelines.
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