|reply to Morac |
Re: [Bill] $1.99 change of service fee for returning equipment
Yeah, you were just returning unused equipment without disconnecting any "outlets."
On the last full Price Schedule I have, under the section titled "Installation Charges," it has:
Change of Service:Did you notice if any of your "Additional Outlet" charges were removed with this?
Add or Delete Service (subsequent to initial install and (a) customer picks up or drops off converter, or (b) addressable addition or deletion).................$ 1.99
said by telcodad:I don't have an "Additional Outlet" fees to begin with which is why I was kind of hanging on to the boxes for awhile. I do have 3 (one unspecified and two "TiVo CableCard") additional outlets listed on my bill for $0.
Did you notice if any of your "Additional Outlet" charges were removed with this?
The main reason I returned them is because Comcast will start charging for DTA's this month and I was hoping returning the HD box would remove the HD Technology fee (no such luck).
Comcast did give me a partial credit of $1.22, but I have no idea what that is for. Maybe it's for the HD box, which they weren't charging me for?
I've given up lately trying to make sense of my bill.
Comcast hasn't sent me a full price schedule for awhile now. The last thing I got was a price change listing and that didn't have anything listed for changing service, only for self installation kits (which are now $15).
The Comcast Disney Avatar has been retired.