|reply to Joe6pack |
Re: Extreme 50 Config File Name?
12 hour window to get the issue fixed today. Why am I not surprised it's still wrong?
Edit: After about a half hour on the phone I finally got to someone that knew what they were doing. Took them all of 5 minutes. Now why, Comcast, did it take nearly a week to do 5 minutes worth of work?
firehazemtfind em hot, leave em wetPremium
dont feel bad.....i started on performance and had the 10$ blast speed boost. come to find out for almost a year i didnt have the blast i was paying for. i decided to get the 50/10 and spent 2 hours on the phone with a rep that couldnt get the config file to stick to the widebandblast file... after 2 hours she said ill call you back...well come monday and no call back i called back and it took another rep i kid you not 5 min to make it work.... makes you wonder why some reps cant get anything done and some can with no issue what so ever
|reply to wTheOnew |
because their support team is mostly full of derps
comcast steve could have probably fixed it for you
when i got the wrong config assigned to my modem, comcast steve fixed it in like 30 seconds.