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UverseTech2

join:2012-08-04
reply to mtf06

Re: Wireless internet and port tip...

Dont do that it can cause tv issues. this is a shared port meaning one ip between 2 devices. Its meant for cat5 from rg not an additional free port, will cause stb or dvr to need reboot i have had to swap dvr just to get an ip in a couple cases.

I would advise readers to ignore this unless you want to talk to the wonderful tech support folks

Paralel

join:2011-03-24
Michigan, US
kudos:4
said by UverseTech2:

...this is a shared port meaning one ip between 2 devices...

Patently untrue. The desktop system I have connected to the ethernet port on the back of the STB has it's own IP assigned by the gateway, as does the STB. They do not share an IP.

doubleohwhat

join:2008-10-25
Birmingham, AL
reply to UverseTech2
said by UverseTech2:

Dont do that it can cause tv issues. this is a shared port meaning one ip between 2 devices. Its meant for cat5 from rg not an additional free port, will cause stb or dvr to need reboot i have had to swap dvr just to get an ip in a couple cases.

Really? AT&T might want to make this more clear then. Two of my neighbors have had their bluray players connected to that port on the wireless STB for a while now. Neither have had any issues that I'm aware of.

UverseTech2

join:2012-08-04
reply to Paralel
If the stb or dvr is on and connected it will pass an ip thru, but when the stb looses power and a networking device is plugged in the ethernet port the stb will not connect to the rg.

It will allow pass thru of another ip as long as the stb is connected first. Try explaining this to most customers, I have not tried this on the cisco wifi boxes, just the hardwired, maybe the wifi will not act like this.

doubleohwhat

join:2008-10-25
Birmingham, AL
All of my DirecTV boxes have a plastic insert in the ethernet port that have "DO NOT USE" written on it. Apparently it would just kill AT&T to use some of these instead of having to have techs troubleshoot this issue.

UverseTech2

join:2012-08-04
It's not that it will not work, it causes customers that do not understand what the install or repair tech did to begin with. It is a shortcut that works, but unless the customer is instructed to unplug the ethernet connection if they loose signal, it just appears to be a box that does not connect.

I have not tried this on a wifi box, maybe it and will work when disconnected from WAP, but if does not unplug ethernet and restart stb.