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DadeMurphy
Premium
join:2002-07-25
Danvers, MA
reply to Modus

Re: Need help IT vs Facilities

I think everyone can agree that twice a week is excessive for a multitude of reasons. Can you run it up your management chain and get some pressure applied to the facilities group to modify the testing schedule. Oh and while they're modifying the test schedule they should fix the broken transfer devices. Just sayin'
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Most people don't think clearly when they're on fire.


Modus
I hate smartassery on forums
Premium
join:2005-05-02
us
Reviews:
·Verizon FiOS
said by DadeMurphy:

I think everyone can agree that twice a week is excessive for a multitude of reasons. Can you run it up your management chain and get some pressure applied to the facilities group to modify the testing schedule. Oh and while they're modifying the test schedule they should fix the broken transfer devices. Just sayin'

That's my plan....i'm currently compiling a list of things that have occurred and trying to research other things that could come up as a result of this excessive testing
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Think Ahead. Learn More. Solve Now!


Wily_One
Premium
join:2002-11-24
San Jose, CA
reply to DadeMurphy
Load transfer testing twice a week? Hell I'd say monthly testing is excessive. What it sounds like to me is they know they have a reliability problem and are trying to find the issue/fix that will work, hence the extra testing.


DadeMurphy
Premium
join:2002-07-25
Danvers, MA
reply to Modus
Make sure you point out that with the AC failing (not sure how often it does during the transfers) you can overheat your servers/networking gear and kill it if it is too old to have internal thermal monitoring and shutdown. Sudden power loss isn't healthy for any elctronics either and can kill them if it happens enough. (of course you know all this)

Recently we had a problem with one of the main power feeds to one of our data centers that killed all power to one side of our DC every 3 days. We couldn't get funding to repair it until we lost an entire 200TB SAN (thankfully it was mirrored with another SAN). Had the funding come in before the SAN was fried the cost to the company would have only been a day of an electricians time instead of SAN + electrician.

Don't let your management push it off until hardware starts dying.
--
Most people don't think clearly when they're on fire.