I'm not sure if I'm actually getting anywhere with this. I emailed firstname.lastname@example.org because that's the only reliable way to get someone to look at your account when you want more speed.
They told me my area only shows up as capable of 6mbps, blah blah blah. The same things they always tell me, to which I always respond that two CSRs have done an address verification and have told me I do qualify for 12mbps bonded service due to my distance from the CO, or because my line is blessed by a variety of deities.
They responded they can have the supervisor call me but he won't be able to look at my account. That will get me nowhere, so I see no point. I relayed to them the supervisor told me the details of bonded service and all that's required are two wire pairs installed and a bonded capable modem. Install them, wire up Cat5e, and we're good. So I told the AskFrontier people to tell the techs to install the second wire pair and get me a new modem if that's all that's required.
I already installed new Cat5e wiring from the NID into my house, wired the phone jack, and managed to slightly lower my Attenuation. I told them everything on my side of the NID is ready as best as I possibly can make it, and it's up to them now.
Frontier is a good ISP but they're really weird. They're a lot like government: one hand doesn't know what the other hand is doing and they're not even aware the feet exist.--
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