| reply to Mr Anon
Re: [Connectivity] Comcast network being a little goofy? Thanks, I was more asking a question about the general health of the network in the area than my own connection. I wasn't at the remote site so I couldn't get that info but the failure rate was 23%
About 10 minutes after I posted this my line returned to normal. My friend is out on a call still so I can't report if his lines are any better. |
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 pflogBueller? Bueller?Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3 | You can login here:
»customer.comcast.com/help-and-support/
Then on the right under Connection Status, you should see the status for your area. If it's green, then the issue is either localized to you (and we'd need to see signal levels, traceroutes, etc) or is not widespread enough yet to have been flagged, or hasn't been reported enough to be flagged.
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"I drank what?" -Socrates |
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| Awesome! I will add that to my shortcuts.
Quick question would that also work for someone on fiber? |
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pflogBueller? Bueller?Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3 | said by Mr Anon :Awesome! I will add that to my shortcuts.
Quick question would that also work for someone on fiber?
Not sure about fiber. Perhaps whfsdude  will chime in and comment. 
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"I drank what?" -Socrates |
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 whfsdudePremium
join:2003-04-05
Washington, DC
 ·T-Mobile US
| reply to Mr Anon
said by Mr Anon :Quick question would that also work for someone on fiber? Nope. It is there but applies to the CMTS side of things. Pretty much any automated feature online won't work (eg. no bandwidth meter)
Any fiber based connection is going to be using Comcast's Metro Ethernet network.
Goes to an entirely different router and does not terminate to a CMTS. If your friend is having the same issue, doubt they are related.
Some more information (eg. MTR, traceroutes, etc) would be really useful here. |
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DanM64
join:2013-01-10
Mokena, IL | reply to Mr Anon
I have a residential account and I was having problems around the same time as you were- ping was insanely high and everything was running very slow, also just like you after about 10 minutes it started running fine again and I haven't noticed any trouble since. |
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