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pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
reply to Mr Anon

Re: [Connectivity] Comcast network being a little goofy?

You can login here:

»customer.comcast.com/help-and-support/

Then on the right under Connection Status, you should see the status for your area. If it's green, then the issue is either localized to you (and we'd need to see signal levels, traceroutes, etc) or is not widespread enough yet to have been flagged, or hasn't been reported enough to be flagged.
--
"I drank what?" -Socrates


Mr Anon

@k12.il.us
Awesome! I will add that to my shortcuts.

Quick question would that also work for someone on fiber?


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
said by Mr Anon :

Awesome! I will add that to my shortcuts.

Quick question would that also work for someone on fiber?

Not sure about fiber. Perhaps whfsdude See Profile will chime in and comment.
--
"I drank what?" -Socrates


whfsdude
Premium
join:2003-04-05
Washington, DC
Reviews:
·Comcast
reply to Mr Anon
said by Mr Anon :

Quick question would that also work for someone on fiber?

Nope. It is there but applies to the CMTS side of things. Pretty much any automated feature online won't work (eg. no bandwidth meter)

Any fiber based connection is going to be using Comcast's Metro Ethernet network.

Goes to an entirely different router and does not terminate to a CMTS. If your friend is having the same issue, doubt they are related.

Some more information (eg. MTR, traceroutes, etc) would be really useful here.