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cmotors

join:2011-01-28
reply to JohnDoe187

Re: A summary of How Teksavvy has failed it's customers...

Your saying that Teksavvy has failed its customers and itself, in no way makes it so. Not sure how the summary overtly brings one to that conclusion. All I got from that article and some of the ranting going on here, is that the moniker of "bad guy" has somehow shifted away from Voltage to Teksavvy. I personally think that is a result of simplistic black and white thinking more than anything else. That, and some would prefer to utter their "charge" commands from the safety of their own armchair.

There are obviously issues at hand here that affect everyone to some degree. Blaming teksavvy is just dumb.


JohnDoe187

join:2013-01-04

Is it "dumb" or a dumb business decision?

As stated TSI prides on being different and customer friendly. If this had any merit no one would care to chime in and CPPIC would stay out of it. To be it is "dumb" on a company's party to not question the validity of the claim before it hands out personal information.


JohnDoe187

join:2013-01-04
reply to cmotors

Is it "dumb" or a dumb business decision?

As stated TSI prides on being different and customer friendly. If this had any merit no one would care to chime in and CPPIC would stay out of it. To me it is "dumb" on a company's party to not question the validity of the claim before it hands out personal information.


cmotors

join:2011-01-28
reply to JohnDoe187

said by JohnDoe187:

Is it "dumb" or a dumb business decision?

In my opinion, it is dumb to blame teksavvy. Dumb business decision? That's not a simple answer if you are the one running the business. However, it's far, FAR too easy to say that from the outside looking in. Considering the time that TSI spent researching their options, I wouldn't think they were uninformed or had neglected to weigh all options when making that decision.

said by JohnDoe187:

As stated TSI prides on being different and customer friendly. If this had any merit no one would care to chime in and CPPIC would stay out of it. To be it is "dumb" on a company's party to not question the validity of the claim before it hands out personal information.

As far as I can see, being different and customer friendly is not necessarily mutually exclusive to their decision. Now if Teksavvy had said they were the champions of justice, I would give you the slam dunk on that.

There is merit to the problems expressed with giving Voltage that info. As far as I know, Teksavvy is not disputing that. I don't dispute that either. I disagree with saying that Teksavvy is dumb for remaining neutral. That is a bit simplistic.

JohnDoe187

join:2013-01-04

Did you read the article about questioning the validity of the claims and still keep their neutral status? I guess not.


cmotors

join:2011-01-28

said by JohnDoe187:

Did you read the article about questioning the validity of the claims and still keep their neutral status? I guess not.

No. Feel free to post a link to it and I'd be more than happy to read it.

JohnDoe187

join:2013-01-04

My apologies see below post by avp77



Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12
reply to cmotors

...


Who7

join:2012-12-18
reply to JohnDoe187

said by JohnDoe187:

Is it "dumb" or a dumb business decision?

As stated TSI prides on being different and customer friendly. If this had any merit no one would care to chime in and CPPIC would stay out of it. To me it is "dumb" on a company's party to not question the validity of the claim before it hands out personal information.

It's not dumb, it's calculating and deliberate. TSI chose not to fight for proof under the fear of of the trolls targeting them. They figure the fallout would be a few thousand customers and they would proclaim their innocence and concern by CLAIMING they are doing what they have to do by law.

After the 16th, if the customers land under the bus, it's up to us, the ones who use to tout how "great" TSI, to change that tune and make sure that TSI pays the price.

swampboy

join:2012-01-24
Hamilton, ON

Teksavvy is living in a dream world if they think Voltage will go away after they get the first set of subscribers names. They will be back at the trough on a regular basis until Teksavvy has no subscribers left.The first ISP that offers no logging or the absolute minimum is where I'll be heading. Teksavvy has already indicated log errors and I don't want to be an innocent victim. I also like to use wifi at my house and I don't want to give that up.


cmotors

join:2011-01-28
reply to JohnDoe187

said by JohnDoe187:

My apologies see below post by avp77

I assumed you were referring to a different article than what was already posted in this thread. Yes, I had already read it from very first posting, and the link had worked for me then. The only thing that I can see that might be considered usable in your argument is that "While Mr. Knopf did not comment specifically on Voltage’s material, he said if it is inadequate, TekSavvy taking a stand against it would be an easy win for the company with its customers and would not sacrifice its status as a neutral party." Well, that's opinion, and all matters of law are always a matter of opinion or interpretation, each side thinking they have the "right" one. In practice, anything can happen and a decision can go either way.

Even if my ip were listed as one affected, I would still have the same opinion. I wouldn't be happy for sure, but Teksavvy is a company. They are not my mommy, they are not related to me in any way, other than I pay them for internet. The problem here is Voltage, and hopefully the courts will see that.