said by GreenEnvy22:It is quite insane what they charge. One of our employees recently used 14MB in Africa and had a $2000+ roaming fee.
The annoying thing is, his phone is set to allow data roaming because he is on Rogers 1GB Canada/US data plan. In order for it to work, you need to leave on data roaming. So while most of our staff have it disabled, the staff like him can't. I've asked Rogers to set a cap on our plan for roaming fees, but no, they somehow can't do anything that magical.
I think it's criminal that if he had bought a roaming pack ahead of time, he'd have paid like $100, but now they charge $2000? It's not like when you buy a roaming pack they go negotiate a deal with the the telco in the country you are going to, since they have no idea where you are going. It's just a made up fee.
Not saying Telus is better, but they do have the data roaming feature set up differently. You cannot turn off data roaming for US. (you have to block all data for this).
But the Canada/US data is separate from International Data, and thats a separate package. That is not on by default and you have to turn it on.
This is not ideal as well, but a lot better than Rogers.
The ideal system would be:
1. CDN data
2. US Data roaming
3. International data roaming.
Add/Remove these services from mobile self serve (or using a service code like *123*4# ).
And the rates need to come down.. a LOT. Why is that that if we pay $10, the data roaming rate goes from $5/MB to $1/MB. Why is it not $1/MB to begin with?
Also, why do packs need to be added BEFORE I leave? Thats like taking a guess but being penalized for a wrong guess. We should be able to add the "packs" AFTER the usage. (Like >20MB usage auto-adds the $30 pack for 50c/MB)