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TomTor3

@quickplay.com
reply to rocca

Re: Start Communications - New Packages

Why D2 modems are not supported on Standard Cable anymore? They can easily handle that speed. I just bought Standard Cable service from Start this month, and now I have to already buy a new modem to get the new speeds???? This is not fair! What's the technical explanation to that decision to left behind all D2 owners?


jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON
Reviews:
·TekSavvy DSL
·Start Communicat..

Why D2 modems are not supported on Standard Cable anymore? They can easily handle that speed. I just bought Standard Cable service from Start this month, and now I have to already buy a new modem to get the new speeds???? This is not fair! What's the technical explanation to that decision to left behind all D2 owners?

i'm almost 99% sure you weren't provided a D2 modem if you just bought a modem let alone the last 6+ months.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to TomTor3
said by TomTor3 :

Why D2 modems are not supported on Standard Cable anymore? They can easily handle that speed. I just bought Standard Cable service from Start this month, and now I have to already buy a new modem to get the new speeds???? This is not fair! What's the technical explanation to that decision to left behind all D2 owners?

The new speeds require D3 because they use channel bonding on the upstream and channel bonding is a D3 technology. Unfortunately it's just not technically possible to provision the new packages on the D2 modems.


TomTor3

@quickplay.com
said by rocca:

The new speeds require D3 because they use channel bonding on the upstream and channel bonding is a D3 technology. Unfortunately it's just not technically possible to provision the new packages on the D2 modems.

That's not true. D2 can support up to 30Mbps upstream. I know that in Canada 2Mbps upstream speed sounds incredible, but those kind of speeds were common in Europe 5 years ago using D2 technology. Can you guys double-check it? I know Rogers has this kind of ridiculous requirements (like requiring D3 modems in order to increase monthly cap form 60GB to 80GB) but does Start.ca really have to do that too?

bt

join:2009-02-26
canada
kudos:1
said by TomTor3 :

I know Rogers has this kind of ridiculous requirements (like requiring D3 modems in order to increase monthly cap form 60GB to 80GB) but does Start.ca really have to do that too?

Rogers has final say on what modems can get what speed profiles on their network.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to TomTor3
said by TomTor3 :

That's not true. D2 can support up to 30Mbps upstream. I know that in Canada 2Mbps upstream speed sounds incredible, but those kind of speeds were common in Europe 5 years ago using D2 technology. Can you guys double-check it? I know Rogers has this kind of ridiculous requirements (like requiring D3 modems in order to increase monthly cap form 60GB to 80GB) but does Start.ca really have to do that too?

All the new speed profiles are configured to use channel bonding, without channel bonding support they can't register to pickup the profile, despite theoretical single channel speeds. Ie, the speed is irrelevant, it's the fact that the new profiles are configured using D3 technology. Even if it was technically possible to have a D2 modem pickup channel bonding (which it can't), Red doesn't allow orders to be submitted with D2 modems on the new speeds and will reject the order/change.


Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:21
reply to TomTor3
said by TomTor3 :

That's not true. D2 can support up to 30Mbps upstream. I know that in Canada 2Mbps upstream speed sounds incredible, but those kind of speeds were common in Europe 5 years ago using D2 technology. Can you guys double-check it? I know Rogers has this kind of ridiculous requirements (like requiring D3 modems in order to increase monthly cap form 60GB to 80GB) but does Start.ca really have to do that too?

D2 modems can do more than 2mbit/s upload, certainly, but I don't think they can do 30mbit/s. I think the total capacity of an upload channel is around 30mbit, yes, but there is some other limiting factor that means real world home use modems can't. A moot point of course. D2 modems are certainly technically capable of 25/2, but probably not technically capable of 35/3, certainly not capable of 45/4.

All indications are that Rogers has decided not to allow it anyway. And this is different from previous Rogers decisions about D2 modems.. Right now TPIA companies can subscribe 32/1 on D2 modems if they want to, even though the guidance is that D3 should be required on all accounts over 15mbit/s speed.

My understanding is that Start has a portal into Rogers system, and Rogers simply automatically rejects orders when the parameters don't match.

There is still a chance that non-aggregated TPIAs might allow 25/2 on D2 modems, if they get access to the speed before being forced to aggregated later this year. A very slim chance though. And, if it happens, it won't last long. Rogers has announced that come April they will only accept D2 modems on 6mbit/s service.
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