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Flak

join:2002-07-31
Milwaukee, WI

Charter's chat no longer work?

Everytime I try to use the chat now button on my account page it just pops a window for virtual assistant.


duffman45200

join:2010-09-20

You pretty much have to work through the "prompts" to get to chat. Just hit "no that didnt fix it" for everything and it will eventually give you the option to chat.



wizkid6

join:2002-03-31
Opelika, AL

Direct link:

»www.myaccount.charter.com/Visito···ive.aspx



cork1958
Cork
Premium
join:2000-02-26
reply to Flak

Yeah,
Even with their chat crap, they can't make it easy on you. Almost as bad as phone support!!
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/


tm255

join:2010-09-22
Asheville, NC
reply to wizkid6

thanks for the link!


Zappa2000

join:2001-12-16
Kalamazoo, MI
reply to Flak

said by Flak:

Everytime I try to use the chat now button on my account page it just pops a window for virtual assistant.

This was also why Charter Direct was better than the chat people who have no clue, and just type off a scripted screen...