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ranman2

join:2012-10-17
Gainesville, FL

Satisfied Hughesnet gen4 customer

After all of the negative comments on this site and others I was very wary of trying Hughesnet but I needed a reliable Internet connection and signed up in october after getting a recommendation from a longtime Hughesnet user, I'm happy to report after being on Gen4 for 3 months now that its been great, no problems or issues with anything.
Just want to put this out there for people who don't have any other good options for their Internet that for me it's been great!


OldSatUser

join:2012-05-10
Fresno, OH

Glad you are satisfied. But what type of speed are you seeing when you do a speedtest with say testmy.net.


ranman2

join:2012-10-17
Gainesville, FL
reply to ranman2

Just tried testmy.net it is at 7.7 Mbps down 325 Kbps up



Not Good

@direcway.com

I'm glad that you are happy with that speed, but that's not what you should be getting. Nor will it last.


ranman2

join:2012-10-17
Gainesville, FL
reply to ranman2

Just tried it with speed test and results were comparable with above, currently we have two computers connected and being used.


ranman2

join:2012-10-17
Gainesville, FL
reply to ranman2

I've been testing with speed test most everyday, a few times its been slower than above, on average it's been running 9 to 10 down and .5 to 1.5 up Mbps, hope your wrong about it not lasting. I'll update this post if I start having problems with it.



PCsongBird

join:2006-12-07
Hawthorne, FL

2 edits

1 recommendation

reply to ranman2

ranman2, we are probably on the same beam, beam 57, here in N. Fla. Had our Gen 4 system as long as you have, with virtually no problems either.
Speeds tonight 13.59 Mbps down / 1.57 Mbps up on the 15/2 plan. The forums are full of those with problems, but there are far more users with good running systems not posting, because they are out using their systems and enjoying it... thus no need to post.
And those with problems are far more vocal than those without.
Glad it's working for you.
--
HN9000-Elite-Spaceway3/HT1000-PowerMax-EchoStar17/Dual 3.2G P4 Rackmount Pro Tools Computer/HP Pavilion dv7 i7/Toshiba Satellite 5105/Linksys E3000/WinXP Pro SP3/Win7 64bit/Chrome


OldSatUser

join:2012-05-10
Fresno, OH
reply to ranman2

Those are decent speeds and I would think most sat internet users would be happy with that. Hope they hold for you.



diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..
reply to ranman2

I don't even wanna talk about mine... »testmy.net/compID/635986857673

When testing, i see the download bar drop clear down to 0 then jump up a little then die back down to 0 then shoots back up.. I can't do an upload speed at all cause it times out and I'm still trying to get hughesnets speedtest tools to load but again it keeps timing out.. Second night this is happening so far, with random disconnections.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired switch/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying
or has a good reason for how much it's worth.



diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1

here they are:
01/15/2013 21:37:57

259

8
01/15/2013 21:32:35

275

14
01/15/2013 21:29:07

324

9


pablo1516

join:2012-11-21
Malden, WA
reply to ranman2

My Gen 4 speeds are strong again:

01/15/2013 22:20:29 7254 767
01/15/2013 22:19:29 11175 902
01/15/2013 22:18:39 9709 887


sharkyyoung
Premium
join:2012-03-15
Reno, NV
reply to diablo1892

here they are:
01/15/2013 21:37:57

259

8
01/15/2013 21:32:35

275

14
01/15/2013 21:29:07

324

9

diablo1892

I really think it is the beam you are on, I say this because when SPW3 came out they were going to upgrade me and it didn't work real well, so from an engineer at Hughes, yes you heard that right an engineer finally said that there was an issue with the beam I was on so I stayed on the 7000 for a few more years and then had to switch and at that time all was good.


sharkyyoung
Premium
join:2012-03-15
Reno, NV

Well diablo
Just saw your answer on the community and maybe it is just the equipment at Hughes and not the beam. Hope it all works out.



nasfan24

join:2003-11-16
Cambridge, MD
Reviews:
·HughesNet Satell..
reply to ranman2

I have been a HughesNet customer since 2003 and was happy for almost 100% of the time. I did have a few issues but they were fixed and my system ran pretty good. I had the DW6000 and the HN7000S. Now I have upgraded, I mean downgraded, to the Gen 4. I am in MD and on beam 34. Here are my latest speed test. I am on the lowest plan. Of course these were run from the HughesNet site since that is the only speed test results they will accept.

Date/Time Down(kbps) Up(kbps)
01/16/2013 12:30:38 3101 765
01/16/2013 12:29:21 2751 885
01/16/2013 12:28:01 6117 93
01/16/2013 12:27:16 3602 894
01/16/2013 12:19:07 6023 937
01/16/2013 12:18:25 5512 920
01/16/2013 08:11:20 7986 850
01/16/2013 08:10:05 7343 768
01/16/2013 08:09:12 8469 864
01/16/2013 08:08:29 4817 879
01/16/2013 08:07:41 8078 908
01/16/2013 08:06:59 7243 704
01/15/2013 18:22:03 1045 11
01/15/2013 18:18:22 713 13
01/15/2013 18:14:48 1954 18
01/15/2013 18:11:58 904 20
01/15/2013 18:09:03 648 143
01/15/2013 16:19:03 7692 772
01/15/2013 16:17:29 3938 923
01/15/2013 16:16:33 5903 395

They are not good at all. I can't believe I am stuck for 22 more months. 3 computers all with similar speed results.
--
HughesNet Gen4, HT1000, Beam 34



diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..

said by nasfan24:

Date/Time Down(kbps) Up(kbps)
01/16/2013 12:28:01 6117 93
01/15/2013 18:22:03 1045 11
01/15/2013 18:18:22 713 13
01/15/2013 18:11:58 904 20
01/15/2013 18:09:03 648 143

They are not good at all. I can't believe I am stuck for 22 more months. 3 computers all with similar speed results.

The biggest part of that group seems ok except these ones.. They could be congestion so no worries (not your end) and its been said over and over from time to time that its recommended to do a speedtest everyday approx. a total of 6 times each day or 4, do a few in the morning and one in afternoon.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired switch/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying
or has a good reason for how much it's worth.


nasfan24

join:2003-11-16
Cambridge, MD
Reviews:
·HughesNet Satell..

Maybe if I didn't know better I would except those speeds. However I have all these test to show the speeds I was getting over a period of time.

»community.myhughesnet.com/hughes···you_snow
--
HughesNet Gen4, HT1000, Beam 34



diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1

Hahaha ricky shows his speed results on there like 5 times... how come hes still able to post those and not harry, anymore?? Sorry for going OT



nasfan24

join:2003-11-16
Cambridge, MD

That is a good question. I feel it is because Harry is getting those good speeds. If all of us see them we will expect the same. They don't want that.
--
HughesNet Gen4, HT1000, Beam 34


nedriv

join:2006-08-07
Somerset, CA

So maybe they should go "fix" Harry's speeds.
--
HN9000 /


Elkhorn

join:2009-12-31
Lyons, OR
reply to ranman2

Beam 10 in Oregon and very satisfied with speeds, up and down since switching in November.
I rarely run speed tests, just as I've never run my VW R32 up to top speed to see if it's as fast as advertised. Those of you that know what an R32 is know it's plenty fast enough *grins*
--
HT1000, Gen4, Power PLUS, Beam 10, Windows 7


janedeaux

join:2012-02-15
Yazoo City, MS
reply to ranman2

I don't run speed tests either. As long as web pages load quickly, and videos don't buffer, I'm happy. Occasionally visit the wildblue section of dslr, and they have complaints too. It's not all honey and roses there, but maybe better than here.



alfalfa

@direcway.com

Been a long time Hughes customer - nothing better for now.
Before G4 I was getting 1.4M down and 200 up on a good day 400K down and 50K up on a bad (evenings). I had a 2 week fight with Hughes (2 hour sessions) about the performance when I first installed G4. It never went over 500K down and 100K up. High level tech support which they promised after 3 two hour sessions never responded but at some point they magically fixed it. Now I'm seeing 7MB and 800K on a good day and 400k and 50K on a bad. It is very erratic. It will go between the worst and best between tests. Evenings it is usually worst.
To the satisfied users I agree. It does work. When they fix problems it works even better but getting them to admit something isnt right, is just ridiculous. The tech support, India and the US, are always trying to tell you that you dont have a problem when their own tests say there is. Their product works but it could and should be sooo much better. As soon as I can switch to something else I will and I'm not alone. That's a poor business model for any company.


ecoalex

join:2012-12-02
San Andreas, CA
Reviews:
·HughesNet Satell..
reply to ranman2

Can't Say the Same

Have the Gen 4 since Oct 18.Beam 19 Ca Sierras.Others on this beam have the same problem;for 1 month after install speeds good,then dial-up at nite,after complaining,I got fixed,it lasted another month now back to dial up at nite,worse yet 4 outages in the last week. Suz,Sara in Hughes forum ask for Case #'s so they can "help".Really? My last post a new topic on our common problems was deleted that's 2x for me now.The executive Stephanie also seems to blow smoke also.Calling Bangalore is a good way to have a stroke.The excuses are endless,and are your fault,router,firefox,clouds,rain,we're having a drought for crissake.I have a case number and a higher tier phone # after this,I'm calling my US Senators,after all Hughes got $58 Million US recovery funds,also the FCC and the BBB,to give a bad actor complaint.



diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..

The BBB gave them an A+, I still can't believe that.. Yes my speeds here too are turning upside face down to the floor at evening times, around noonish sometimes and other times but as long as its working, I guess.
The day before yesterday, hughes was doing maintenance to beam 32 (my beam) and I toke a look at the modem page and it shown it had 130 of signal strength... Well thats obviously the first.. Getting stronger signal strength after maintenance and THEN it drops right back down to hovering around 100... AHHHHHHH BOOOM!!

You say your having a drought there? Could be sun spotts (also known as solar flares) causing the issue. I wouldn't recommend calling for another possible truck roll, the only thing they'll do is dust your dish (haha.. I could have done that with my broom). Like they did mine and tell you nothings wrong with it.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired switch/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying
or has a good reason for how much it's worth.



jsme304

join:2009-10-16
Lampasas, TX
reply to ranman2

Re: Satisfied Hughesnet gen4 customer

I am glad that we have Exede....

Your Speed Result: Speakeasy
Download Speed: 16002 kbps (2000.3 KB/sec transfer rate)
Upload Speed: 2348 kbps (293.5 KB/sec transfer rate)

this on the Gov. Recovery plan of 7-9GB down and 2GB up


ranman2

join:2012-10-17
Gainesville, FL
reply to ranman2

January 27th, no issues or problems to report..


nodachi

join:2013-01-27
Reviews:
·HughesNet Satell..

Yes enjoy the honeymoon while you can. You will sound different in six months when your new hubby decides to start fisting you against your will.

Of the 28 month I have been with them the first six months were great! But now I don't even get a reach around.


Elkhorn

join:2009-12-31
Lyons, OR
reply to ranman2

Snowing hard here and snow on the dish, signal went down to 66 before removing snow (from my normal 125) but internet still working fine at 66.............
--
HT1000, Gen4, Power PLUS, Beam 10, Windows 7


nodachi

join:2013-01-27

not for those of us who like to actually use it beyond email and surfing. Realistically with how long youtube has been around the only appropriate response to your statement is... Have you been living in a cave for the last 2 decades?!?!


Elkhorn

join:2009-12-31
Lyons, OR

nodachi - not sure if your post is directed at me, if it is, actually even if it isn't, I have no idea what you're trying to say......
--
HT1000, Gen4, Power PLUS, Beam 10, Windows 7