said by CBD_DFW :
Recently I called TWC Dallas and asked very very directly what the regular internet pricing rates were. The person on the phone simply refused to answer. And was rude.
Staggeringly poor business practices over there.
As we all know, the attitude at the top (CEO) trickles down to the lowest level employee.
The CEO at TWC must be a real prize! LOL
Another MBA who only cares about the next quarter and doesn't give a rats ass about the people who keep the company in business....